• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

PayPal question...

E

Entity

Lifer
Related to this thread:

http://subscriber.anandtech.com/messageview.cfm?catid=38&threadid=1023512&highlight_key=y&keyword1=screwed&FTVAR_MSGDBTABLE=
http://forums.anandtech.com/messageview.cfm?catid=38&threadid=1023512&highlight_key=y&keyword1=screwed&FTVAR_MSGDBTABLE=

If someone sent me a device for $20, and it didn't work like claimed, then failed to respond to any of my emails, is there a way to contact PayPal to try to request a refund?

I'm guessing I'm screwed here (will probably give a negative ebay eval to him), but want to know if I have any recourse first.

Rob
 
Nope, you can actually file a claim with paypal, which is actually much more effective than complaining on ebay. See "fraud" in paypal help. It's actually exceeding usefull because it basically freezes the sellers account if they fail to respond within 7 days. I've used this feature a couple times and the result is always positive. This is one good thing about paypal.
 
Hi Entity,


Please note that our Buyer Complaint Process does not get involved in merchandise quality disputes. I would recommend pulling the seller's contact information (to give them a call) when a situation like this occurs. Filing a complaint in a circumstance like this would only lead to a notation on the account.
 
Originally posted by: Paypaldamon
Hi Entity,


Please note that our Buyer Complaint Process does not get involved in merchandise quality disputes. I would recommend pulling the seller's contact information (to give them a call) when a situation like this occurs. Filing a complaint in a circumstance like this would only lead to a notation on the account.
Click to expand...

The problem isn't even a question of "quality," though. I don't even know if the product is a working product. It doesn't detect like it is supposed to, and I have suspicion it may be a broken product. I've looked at it since I had the problems, and I can take a picture of it and show an area where one of the connectors is a bit eroded.

Beyond that, I don't know what to do. If he won't respond to email (I've been polite and rational the entire time), I don't suspect that calling will do much good either.

Rob
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top