Paypal doesnt have a phone?!

[xaigi]

I just got one of the dreaded "reversed" payments from paypal. The thing that really pisses me off is that I cant call them because they appear to have no phone number!

WTF!?

 

[Viper GTS]

They have a phone number, I've called them before.

Let me see if I can find it.

[EDIT]I'm not finding it either...[/EDIT]

Viper GTS

 

[ChrichtonsGirl]

Where's PayPalDamon when you need the little 'bot?

 

[Damon]

Hi xaigi,


Please feel free to send me a PM or an email (damon@paypal.com). These payments are probably in a pending reversal status until the details of the Seller Protection Program are provided.

 

[Nutdotnet]

Damon- did you guys quit your Phone Service? I remember seeing it right after hiting the link saying "Contact Us"

 

[Dameon]

what ever you say paypaldamon, my understanding was that the underlings who didn't upgrade had to go thru email.

 

[Damon]

Hi,

No,I am just not sure of what kind of account they have (there are two phone numbers for customer service and they depend on account type). Users can still call these numbers.

 

[Damon]

Hi Dameon,

The name is just too dang close.

Most customer service inquries (via email) are cleared if 24-48 hours. More complex cases, such as a Buyer Protection or Seller Protection claim, can take longer because of the documentation requests from the user(s).

 

[Viperoni]

I remember calling them in like Octboer over something...

 

[Banana]

I emailed PayPal for a phone number and the reply was that it doesn't give out phone numbers due to the nature of the business! Unbelievable. BUT:

If you go here:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/team-outside

You will find the names of the bigwigs at PayPal, which is based in Palo Alto, California . . . Maybe they'll talk to you.

1YP

 

[cherrytwist]

LOL

Peter Thiel
Chief Executive Officer


I misread that as Thief

 

[Johnnie]

1-888-221-1161