Paypal: Am I about to get screwed?

[Garet Jax]

Hello all,

I sold this ebay item some weeks ago. The buyer finally paid last weekend. I shipped the item on Tuesday and he received it on Saturday.

He started a dispute today with the following wording:

The laptop arrived without battery and not operating. I do not accept the shipment and demmand inmediate reffund of the money. Now I understand why ebay eliminated this individual after my transacction. Please refund inmediately, or I have to proceede through mastercard agreement protection

Now I have no problems fully refunding money if the item was not working when he received it. However, I believe the item is fully functional and he is just bitter that it didn't come with a battery.

If push comes to shove and he proceeds with Mastercard or with Paypal - am I going to be out of luck?

PS - I shipped USPS priority with delivery confirmation and insurance.
PPS - My ebay ID has not been disabled.


[EDIT]It seems like no one agrees with me so that means I am clearly in the wrong. so the right thing to so is to refund him his money[/edit]

 

[imported_Mike]

Was his address confirmed through paypal?

 

[Garet Jax]

Originally posted by: Mike
Was his address confirmed through paypal?

No.

 

[Garet Jax]

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

In case it matters, I shipped to an American based address.

 

[bunker]

Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

 

[imported_Mike]

Originally posted by: Garet Jax

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

In case it matters, I shipped to an American based address.

It doesn't, you're pretty much SOL. I would still fight it though.

 

[MikeyIs4Dcats]

why did it not have a battery? I don't see that mentioned in your auction unless I missed something...

 

[imported_Mike]

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

That isn't cool if that is the case...have to go check out the auction myself.

 

[MercenaryForHire]

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

Then yes, you're most likely screwed.

In addition, the fact that you didn't mention the absence of a battery isn't going to work in your favour either, as a laptop in "immaculate condition" has a reasonable expectation of coming with a battery. Maybe a stone-cold dead one, but a battery nonetheless.

Edit - I see I'm not alone on the battery thing.

- M4H

 

[imported_Mike]

Originally posted by: Mike

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

That isn't cool if that is the case...have to go check out the auction myself.

Um, wtf were you thinking? I'd be pissed as hell too if that came without a battery.

This laptop is guaranteed not to be DOA

You should refund the buyer his money after you get the laptop back.

 

[Garet Jax]

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

I can see that perspective and I am willing to discuss it with him. Ironically, I did not include a battery for a good reason - it didn't hold a charge and I don't like selling junk. I simp0ly recycled it

I can buy that it is almost assumed that one comes with a laptop, but he did assume this obviously and never asked me about it.

 

[Pacfanweb]

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

Me too. What good is a laptop without a battery?

Yes, you didn't mention that is DID have a battery, but seriously....who buys a laptop without one?

Sort of a gray area on this one....I can see his point, but WTF is that crap about your Ebay ID being disabled?
Did he even complain to you first?

 

[3chordcharlie]

Yeah I don't think you're getting screwed, as long as you get the laptop back.

 

[MikeyIs4Dcats]

Originally posted by: Garet Jax

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

I can see that perspective and I am willing to discuss it with him. Ironically, I did not include a battery for a good reason - it didn't hold a charge and I don't like selling junk. I simp0ly recycled it

I can buy that it is almost assumed that one comes with a laptop, but he did assume this obviously and never asked me about it.

don't even try to argue it was his fault...even partially. you screwed up big time, and had I bought your laptop, I'd have had the same reaction.

 

[Vonkhan]

If I recieved a laptop w/o a battery, I would've probably done the same.

A gaping hole where the battery is supposed to be =! immaculate condition

 

[Garet Jax]

Originally posted by: Mike

Originally posted by: Mike

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

That isn't cool if that is the case...have to go check out the auction myself.

Um, wtf were you thinking? I'd be pissed as hell too if that came without a battery.

This laptop is guaranteed not to be DOA

You should refund the buyer his money after you get the laptop back.

I can understand why he would be upset. However, refunding the money is too drastic (IMHO). As long as the laptop works, then if I get him a battery, he should be satisfied.

 

[Garet Jax]

Originally posted by: Pacfanweb

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

Me too. What good is a laptop without a battery?

Yes, you didn't mention that is DID have a battery, but seriously....who buys a laptop without one?

Sort of a gray area on this one....I can see his point, but WTF is that crap about your Ebay ID being disabled?
Did he even complain to you first?

No straight to dispute.

 

[Shame]

404 Battery Not Found, or any statement indicating the lack thereof.

You are about to be owned by Mastercard...

 

[JS80]

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

why the hell would you ship a laptop to an unconfirmed address? how are you an AT member since 2000 and still do this?

 

[everman]

Although there is no mention of a battery, I honestly would have assumed it came with one.

 

[Garet Jax]

Originally posted by: MikeyIs4Dcats
don't even try to argue it was his fault...even partially. you screwed up big time, and had I bought your laptop, I'd have had the same reaction.

Mikey,

He is not buying a new product. He is buying used and I clearly listed what was included in the auction. He has to share some of the blame since he made assumptions and never asked any questions.

 

[2Xtreme21]

Originally posted by: Garet Jax

Originally posted by: Mike

Originally posted by: Mike

Originally posted by: bunker
Unless I'm blind, nowhere in your listing did you mention the lack of battery. Did he ask you about it first?

he is just bitter that it didn't come with a battery.

I'd be bitter to if it was never mentioned.

That isn't cool if that is the case...have to go check out the auction myself.

Um, wtf were you thinking? I'd be pissed as hell too if that came without a battery.

This laptop is guaranteed not to be DOA

You should refund the buyer his money after you get the laptop back.

I can understand why he would be upset. However, refunding the money is too drastic (IMHO). As long as the laptop works, then if I get him a battery, he should be satisfied.

You realize that's like you bought a car without an engine, and you should just be happy if they get an engine to you in a few weeks.

 

[imported_Mike]

Originally posted by: Garet Jax

Originally posted by: MikeyIs4Dcats
don't even try to argue it was his fault...even partially. you screwed up big time, and had I bought your laptop, I'd have had the same reaction.

Mikey,

He is not buying a new product. He is buying used and I clearly listed what was included in the auction. He has to share some of the blame since he made assumptions and never asked any questions.

Sad state of affairs if we have to ask if a portable electronic comes with it's battery. Especially from a seller with a near perfect record.

 

[Garet Jax]

Originally posted by: JS80

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

why the hell would you ship a laptop to an unconfirmed address? how are you an AT member since 2000 and still do this?

Momentary lapse. I do know better, but this was the 3rd guy in a row who bought the laptop and wanted it shipped to an unconfirmed address. I was getting very frustrated.

 

[Shame]

Originally posted by: MercenaryForHire

Originally posted by: Garet Jax

Originally posted by: Mike
Was his address confirmed through paypal?

No.

Then yes, you're most likely screwed.

In addition, the fact that you didn't mention the absence of a battery isn't going to work in your favour either, as a laptop in "immaculate condition" has a reasonable expectation of coming with a battery. Maybe a stone-cold dead one, but a battery nonetheless.

Edit - I see I'm not alone on the battery thing.

- M4H

OP: Can we have a poll?

M4H: We may have a another nominee for 2007... (nevermind, fixed 2 posts later)