Paying for a diagnostic check....heck no!

[MikeyIs4Dcats]

you would pay it either way.


you pay a doctor for an office visit, right?

 

[MikeyIs4Dcats]

Originally posted by: TwiceOver
That is BS. Even $99/hr is ridiculous for this type of work.

You don't think that it costs a lot to a)have a truck equipped with the tools and and equipment for service b)a service tech c)fuel and consumables roll to a job?

I bet for a call like this the company is lucky to make $30 or 40. Would YOU assume the risk and do all the necessary work and organization to own a service company for any less? He's lucky it's not more...

 

[MisterJackson]

Chill out dude....oh wait...you can't! HAHAHA....damn it's cold in here......

 

[Regs]

Originally posted by: MikeyIs4Dcats
you would pay it either way.


you pay a doctor for an office visit, right?

That's what I'm hoping for and hopefully we don't get charged twice!!!

 

[Regs]

Originally posted by: MisterJackson
Chill out dude....oh wait...you can't! HAHAHA....damn it's cold in here......

*pees on MisterJacksons AC unit*

 

[olds]

Originally posted by: Regs

Originally posted by: MisterJackson
Chill out dude....oh wait...you can't! HAHAHA....damn it's cold in here......

*pees on MisterJacksons AC unit*

Careful. The acid in pee can etch the evap coil fins.

 

[JEDI]

Originally posted by: Regs

Originally posted by: Eli

Their time isn't free.

Understood, however just because they couldn't fix it on the spot means I have to shell out an extra 100 or do you think that means they'll wave a charge when they actually fix it?

here's a novel idea... ask them?

why didnt u when u got the bill?

 

[wetcat007]

I hope for the diagnostic they found where exactly the leak was and what needs to be replaced.

 

[Regs]

Originally posted by: wetcat007
I hope for the diagnostic they found where exactly the leak was and what needs to be replaced.

Thank you sir.

It turns out we need a new unit. For a 9 or so rooms and a finished basement (town house) we're looking at 4.5k worth of work. =(

 

[NoShangriLa]

Like others has said that time isn't free, and believe it or not most of the time the job is going to take more than an hour or two.

The techs are just service guy; they have other customers with work orders to fulfill, and bosses to answers to. The techs also need to have the work order/bill agreement for them to start the work, because the customer can later chose not pay for the unauthorized worked after they went out of their way to help the potential customer. One more thing, a simple problem at first look could lead up to other unforeseen problems that the AC unit have therefor it could take the tech a few days to repair (could lead up to expensive part/s replacement), and that is a huge risk that no one would want to take with out a work order.

Most service guys would do extra work or something nice to a customer that treat them well, and good luck getting them back if your are rotten to them.

PS. Yup! the service guys that get pay by the hour really going to rip you off when they are running off their feet to keep their only customer happy. I'm sure that there are no other commitment/s that the service guy/s have during a heat wave.

<-- not a service guy, but I have seen how hard the service guys in my shop worked when there is a fluctuation in temperature.

 

[Eeezee]

Would you rather he tack on the $100 now or in 2 days? It doesn't matter

 

[Kirby]

I think if our AC went out, I would willingly give my body to have it fixed.

 

[ChaosDivine]

Originally posted by: Regs
*pees on MisterJacksons AC unit*

*Puts out MisterJacksons AC unit with a righteous stream*
Mine is having the same problem as well. The darned thing was just recharged a week ago