Paperless office rant

[Kelvrick]

Ok, I must have deleted my longest rant ever because it went into too much detail.

IT department, why blame users when its not our damn fault!? Its not yours either, but don't pass the blame. Don't let management implement a completely flash based website that we need to keep open and take up 20-40% of our cpu usage and ram and move all of our files offsite and "upgrade" us from 1.5down 500up to 1.5down 1.5up and expect an office of 50 to work with huge pdfs of bank statements and account records to audit and not expect to have complaints about computers being slow! I don't even know what hte offices with 100-400 are experiencing.

It takes me like 5 minutes to email someone a question and link a file for reference when it used to take half a minute using a hyperlink directly to the pdf/word/excel on the network.

Cliffs:
Management moves files off-site
Implement bandwidth hogging procedures
CIO lets them keep download bandwidth same
IT sends email blaming users for installing non-company software to slow things down

 

[Ktulu]

Flash based intranet site?

 

[BigJ]

Don't blame IT and they won't bitch at you.

 

[Ktulu]

Originally posted by: BigJ
Don't blame IT and they won't bitch at you.

I don't think he's blaming IT.

 

[BigJ]

Originally posted by: Ktulu

Originally posted by: BigJ
Don't blame IT and they won't bitch at you.

I don't think he's blaming IT.

He's not, but some people are:

not expect to have complaints about computers being slow!

IT can only do what management wants.

 

[lozina]

no more papercuts

 

[Kelvrick]

Originally posted by: Ktulu
Flash based intranet site?

No, all the files were moved off-site and its managed by a second party. Its a web address we go to.

Yea, I'm sure some of the more clueless users did blame IT, but they could have just sent out one of their many emails that IT departments send out reminding people of our technology usage reminder and not to install non-work based software instead of basically sayings its because people do this that its slow.

EDIT: To clarify, I don't think people "blamed" IT, they just complained about things moving along slowly. I guess the guy could have commanded a little more tact. I've met the sender and he's doesn't exactly have the best command of the english language. That, and the whole computer guy and having no people skills aspect of things.

EDIT2: Well, I figure the local IT should have talked our CIO who is on the management committee that more upgrades were needed for a smooth transition. Oh well, I guess regular company bean counters are bad enough, but company bean counters in a bean counting company could be worse.

 

[James Bond]

Originally posted by: Ktulu
Flash based intranet site?

 

[mrSHEiK124]

Damn, get me some of whatever the hell it is your IT department is smoking man

 

[Eeezee]

Why did all of the files get moved off-site? That's what confuses me the most. It would be cheaper and faster in the longrun if you just bought a server and held all of the files on it. Use a tape backup drive and you're done. I assume the people running the off-site storage are not charging a flat fee.

 

[Kelvrick]

Originally posted by: Eeezee
Why did all of the files get moved off-site? That's what confuses me the most. It would be cheaper and faster in the longrun if you just bought a server and held all of the files on it. Use a tape backup drive and you're done. I assume the people running the off-site storage are not charging a flat fee.

Iono why that happened, I voted against it and stated all my reasons when they were asking opinions on which way to move.

Our CIO wanted a lot more data security/redundency as well as "document portability." Where the offsite company would have handled the data backups, web security as well as down/up bandwidth issues (at least from their end, I work fine when I'm doing it from home). They didn't want to handle the bandwidth issues in every single office as well as implementing an off-site backup system where if something happened to one office (catastrophic server failure or maybe a plane into building or something) the work can still be done.

The document portability part is great. Going onsite is a hell of a lot easier then it was before, but moving the entire flow of work on there was a totally bonehead move.

Yes, I listed all these reasons on my initial fight against it, but I'm way way low on the totam poll. The couple of IT guys that I was buddy with agreed, and said in the end it was a cost issue.

Of course, this whole rant is mainly on that loser guy who heads the headquarters IT sending out that email blaming us instead of saying something like please help the problem by making sure you do/don't do the following things.