P180 / 182 owners - can you fix the dust cover holding tabs?

CurseTheSky

Diamond Member
Oct 21, 2006
5,401
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Like many others have reported, I received my P182SE with a broken tab for the bottom dust cover. It's the Y-shaped tab that "clicks" the dust cover into place. It's a small plastic piece, and definately not essential... but for what I paid, I'd like to have everything I'm meant to have.

There are three pieces, and none of them look broken; it looks more like they just came apart (at least I'm hoping). I can't figure out how to get them back together, though, if it can be done. There's the black Y-shaped piece, a white L-shaped piece, and a spring.

Any help is appreciated. Otherwise I'll either call Antec, or just suck it up. I really don't want to ship this case back for this tiny piece. In the same respect, for the amount I paid, I really didn't want to find ANY flaws... :(
 

Navid

Diamond Member
Jul 26, 2004
5,053
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I have found Antec's customer service to be exceptional.
I contacted them twice through their web site and every time, I got a satisfactory reply in a day.
 

Zepper

Elite Member
May 1, 2001
18,998
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A pic of the part and where they are supposed to fit would help for those of us who don't have a 182 here to look at...

.bh.
 

CurseTheSky

Diamond Member
Oct 21, 2006
5,401
2
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I just filled out a trouble ticket, so we'll see where that goes.

The problem is, I really DON'T want to send the case back. It's an inconvienence, and the shipping is decently expensive. If they can send me a working replacement (some how) I'd be thrilled. If they at least try to bend over backwards to remedy the situation, even if they can't fix it, I'll be happy.
 

Tullphan

Diamond Member
Jul 27, 2001
3,507
5
81
If it can be user-replaceable, they'll send it & quickly.
I bought an SLK3700AMB(?) case for a client's build & the door hinge was broken. Gave them a call & a replacement was sent in less than a weeks time.
Very good customer service.
Wish they made a case I was really gaga about, though...hehehe.
 

CurseTheSky

Diamond Member
Oct 21, 2006
5,401
2
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They're sending me a replacement, claiming that it pops right out and can be put right back in. I'm skeptical; I have all of the pieces for mine, but when I push it back in, it doesn't work properly (it stays in the holder, but doesn't click like a clicky pen... the top one does). Hopefully there's a piece missing that I don't know about, or something was broken from the beginning.

It's such a small part to make a huge issue out of, but live I've been saying, for what I paid I really expect everything to be intact.

Otherwise, it's a GREAT case. Antec was very helpful and quick to respond.