P180 / 182 owners - can you fix the dust cover holding tabs?

[CurseTheSky]

Like many others have reported, I received my P182SE with a broken tab for the bottom dust cover. It's the Y-shaped tab that "clicks" the dust cover into place. It's a small plastic piece, and definately not essential... but for what I paid, I'd like to have everything I'm meant to have.

There are three pieces, and none of them look broken; it looks more like they just came apart (at least I'm hoping). I can't figure out how to get them back together, though, if it can be done. There's the black Y-shaped piece, a white L-shaped piece, and a spring.

Any help is appreciated. Otherwise I'll either call Antec, or just suck it up. I really don't want to ship this case back for this tiny piece. In the same respect, for the amount I paid, I really didn't want to find ANY flaws...

 

[Navid]

I have found Antec's customer service to be exceptional.
I contacted them twice through their web site and every time, I got a satisfactory reply in a day.

 

[Zepper]

A pic of the part and where they are supposed to fit would help for those of us who don't have a 182 here to look at...

.bh.

 

[CurseTheSky]

I just filled out a trouble ticket, so we'll see where that goes.

The problem is, I really DON'T want to send the case back. It's an inconvienence, and the shipping is decently expensive. If they can send me a working replacement (some how) I'd be thrilled. If they at least try to bend over backwards to remedy the situation, even if they can't fix it, I'll be happy.

 

[Tullphan]

If it can be user-replaceable, they'll send it & quickly.
I bought an SLK3700AMB(?) case for a client's build & the door hinge was broken. Gave them a call & a replacement was sent in less than a weeks time.
Very good customer service.
Wish they made a case I was really gaga about, though...hehehe.

 

[CurseTheSky]

They're sending me a replacement, claiming that it pops right out and can be put right back in. I'm skeptical; I have all of the pieces for mine, but when I push it back in, it doesn't work properly (it stays in the holder, but doesn't click like a clicky pen... the top one does). Hopefully there's a piece missing that I don't know about, or something was broken from the beginning.

It's such a small part to make a huge issue out of, but live I've been saying, for what I paid I really expect everything to be intact.

Otherwise, it's a GREAT case. Antec was very helpful and quick to respond.