In my recent experience with them, yes they're still good. I ordered a digital camera from them and selected "overnight" shipping over the free ground shipping that they were offering. I placed the order at about 9:00 P.M. (EST) and paid under $11.00 for the overnight option. I had the camera in my hands by 11:00 A.M. the next morning. Outpost.Com has a 30-day return policy and no restocking fees. I returned the digital camera (Canon S40) after owning it for about 3 weeks. The day after Outpost.Com received the camera back, I received an E-mail message telling me that the RMA process had been completed and a credit sent to my credit card. I was very pleased with the service. At the time, their price on the Canon S40 was a little higher than some of the other vendors. However, when you factor in the $11.00 overnight shipping charge, their price was very competitive because even the cheapest on-line vendors wanted $50 or $60 for overnight shipping fees.