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"outlook is trying to retrieve data from exchange server"

M

Mark

Golden Member
i know this is a common thing, but does anyone know what the fix is for this? this message has been popping up more and more on machines here at work and the only thing i can find online is how to remove the error message but not correct the problem.
 
Outlook 2003 clients? Is the exchange server on the network or are you using a 3rd party hosting company?
 
Is it only when you are trying to select messages with huge attachments? That is the only time I've seen that error but it seemed reasonable considering the circumstances.
 
As many have already stated...I have only seen that problem when the Exchange server hardware couldn't keep up with requests. Exchange 2003 can be really hard on older hardware.
 
I ran into this issue with remote Outlook 2003 clients. They were on the other side of a VPN tunnel. Upgrading the firmware solved the problem.

Locally on a network, I'd check the utilization of the server. If its heavily loaded, I could see this problme occuring.
 
One thing to make sure is the exchange server isnt thrashing the disks. If it is hitting the disk it will kill performance.
 
one thing ive found out is our exchange server is querying our backup domain controller in dc. any way to get exchange to stop querying the back up?
 
Originally posted by: Mark
one thing ive found out is our exchange server is querying our backup domain controller in dc. any way to get exchange to stop querying the back up?
Click to expand...

If I understand your question correctly...yes there is. Open System manager -> Recipients -> Recipient Update Service. There should be 2 settings there and if you right-click -> properties, you can designate which DC that service should use.

If this isn't what you were talking about...then nevermind 🙂
 
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