Outlook - Emails not showing from sub-folders

ColemontHD

Banned
Oct 4, 2006
477
0
0
I have a user that is having trouble accessing some of her emails. In Outlook 2003, she has a main folder with many sub-folders within it. Some folders show X amount of items in the lower left hand of Outlook, but the emails do not display in the boxes to the right.

What would be causing this to happen? She knows she has emails within the folders, but they simply will not show up.

**Update** I gave myself mailbox rights and terminal servered into our local server box and opened her mail through it and all folders and emails appeared for me. This must be a setting in her Outlook 2003. We run exchange 2000. Her email seems to be the only mailbox with this problem. Help!