Thanks Bill. I just started messing around with that right after I posted. Apparently this task has become a little more difficult. Here is an overview of what needs to be done.
There are going to be four users (A,B,C,D) sending a certain type of email (with the same subject for most part) to one person (MANAGER) who needs to either use the email to complete a task and/or send the email to two or three other people who will then need to use info from that email.
The goal, if any of that makes sense, is to have A,B,C,D sending the emails to a new email box for the MANAGER and then that email box either forwards the mail to the respective person who needs to work with that info or stays in the box for MANAGER to work on. The emails will have up to four lines in them that will require attention. If there is only one line then only the MANAGER needs the email, the other two/three don't If there are two lines then the MANAGER needs and so does one of the other people, etc. So sometimes the email will only go to the MANAGER and stay there until she is done using it, or it might go to the MANAGER who will use the info in line one, while the next three lines will need to be see by the next three people?
Please say this makes sense? The way it is now is that the manager gets a bunch of emails and works on them, then when she is done she sends it to the next person. Then that person forwards it to the next person. Sometimes it will go through two/three people who didn't need to see it, thus wasting lots of time when they are forwarding messages.
When you set up a rule to forward mail to a person does it keep a copy in the box or does it completely get rid of it? Or can you have it do either based on a rule? Also, lets say line one is "CAR", line two is "HOUSE", three is "BANK, and four is "DEBT". The manager needs to see any email that has CAR in it, while the second person needs anything with HOUSE in it, third person needs BANK, and the fourth needs only DEBT emails. Can that be done When the person who composes the email creates the four lines with CAR, HOUSE, BANK, and DEBT and the send it to the manager? I looked for rules regarding forwarding mail to another person but I only saw where you could send one email to one person, not where you could specify keywords in the subject and then have outlook decide which of the A, B, C, D people need it.
If you read this then I'm sorry, because I just re-read it and it probably makes no sense to anyone who isn't me. Thanks for trying though! Maybe you need a diagram?
Sean
). If you dig deeper into the rules wizard (skip the wizard and manually create a rule), you should see lots of options based on content. And rules are processed from the top down. So if you create rules that handle the case of all 4 lines being what you want, you then create another rule that handles the case of 3 lines being what you want, then 2, then 1. 
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