Outlook 2003 will not send nor receive

[holly14wood14]

I installed a hard drive and restored an image of the previous computer. I had some problems and the .pst got damaged in the process.
Now my outlook will not send nor receive. The dialog box does not come up and messages that are sent are not getting to there destination and messages that are supposed to be received are not getting downloaded. When I test the account settings everything comes up as working but the e-mails are not getting sent or received.
I uninstalled office 2003 and ran a registry cleaner afterward. I also dl'd microsoft's installer removal tool. I reinstalled and updated office 2003 and imported the outlook pst. Still no joy
Any ideas on how to get this guy up and running again?
Thanks!

 

[mikeymikec]

nvm

 

[Ketchup]

Can you pull the pst file off a previous image?

You could also try renaming your old pst file and create a new account.

 

[Puffnstuff]

This is exactly why I switched my pop accounts to imap and mapi after numeroius crashes and issues with the pst file not restoring. Now when it happens I know that my mail and folders are tucked away on the mail server and it will not be an issue. Is there a pst repair tool that you can use on the file? I would uninstall all accounts and reenter them as new and if you can get the pst fixed attempt to import it later.

 

[Ichinisan]

Maybe go to Tools > Options > Send/Receive... > All Accounts > Edit/Properties > Select the account on the left side.

Make sure the box is checked to "include this account when sending/receiving."

 

[Puffnstuff]

I have to confess that I haven't used outlook 03 in many years, however when importing a pst file if there are issues contained within it they will be carried over in the import. With that said you might try the suggestions in the following links:
http://answers.microsoft.com/en-us/...g/673afc51-6bbb-4436-8574-fe3bd47c1b51?auth=1
https://support.microsoft.com/en-us/kb/286040

 

[OliverHopkins1]

Then
1. Check if Outlook is in Offline mode. In Outlook go to File and make sure Offline is not selected.
2. Register an important send/receive library file. Go to Start > Run and type regsvr32 inetcomm.dll
3. Check if antivirus email check is slowing sending and receiving. Disable it. Check if other programs running in the background is interfering. Disable one at a time the Firewall, antispyware, antispam, and all Norton programs.
4. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min
5. Check if outgoing mail server authentication is required. Select that option in account settings and use same settings as incoming server
6. Your ISP may be blocking port 25. Try using alternate port 587.
If no joy, you need to use your ISP SMTP server to send out emails.
7. Create a new Outlook profile.
8. Check with email provider Tech Support to determine if server is having trouble.
Hope this helps!
P.S. Additionally you can still read this forum
https://social.technet.microsoft.co...how-to-get-outlook-recovery?forum=officeitpro