Our Help Desk Needs A Manager!

[codeyf]

Just posted today on the hospital website, Evergreen Hospital. I can tell you right now we have a great team, and all work/get along very good together. PM/Post any basic questions, otherwise use the link above to apply if you're interested (no referral bonuses or anything like that).

Job Title: Mgr-Customer Support
Requisition: 7680
Department: Information Technology
Job Location: Evergreen HR & Technology Ctr

Qualifications: The customer support manager is responsible for all aspects of delivering end user support and the desktop infrastructure for Evergreen Healthcare. End user support includes help desk, tier 1 support for desktop devices, peripherals, and applications, as well as tier 2 support for devices and some applications. Bachelor's degree in Computer Science, Engineering or Business preferred. Advanced understanding of computer networks (LAN, WAN, and intranets). Advanced technical knowledge of PC hardware and workstation operating systems. At least 7 years experience in Information Technology. At least 3 years in a supervisory role. At least 3 years supporting Microsoft desktops. Shift Hours: 8AM-5PM.

Shift: Full-Time/Day
Hours / Week: 40
Salary Range: $37.84 - $56.77 DOE

edit: of course I see the updated/changed networking thread AFTER I post this....😱

 

[codeyf]

:shocked:

 

[Britboy]

nevermind

 

[spidey07]

Originally posted by: Britboy
nevermind

go to salary.com to find out why nobody is interested. I had a similar reaction britboy and resisted posting.

no offense, but you guys (evergreen hospital)will get what you pay for.

 

[codeyf]

Originally posted by: spidey07

Originally posted by: Britboy
nevermind

go to salary.com to find out why nobody is interested. I had a similar reaction britboy and resisted posting.

no offense, but you guys (evergreen hospital)will get what you pay for.

None taken, as it's not up to me. But between myself, friends, and co-workers who have moved on from other places over the past ~5 years or so, salary.com is ALWAYS high.

 

[codeyf]

And the salary range for this position ($78k-$118k) actually matches up HIGHER then what salary.com says ($75k-$100k).

Help Desk Manager 25th%ile Median 75th%ile
Juanita, WA 98034 $75,453 $87,367 $100,539

 

[spidey07]

That's why nobody is biting. Salary.com is normally pretty dead on. A help desk manager, with the qualifications that you posted will bring that range 75 - 100 given a normal cost of living.

I just assumed you were talking yearly as it said salary, not hourly.

-edit- I know I come off as a know it all a-hole jerk sometimes. But I'm only doing it to try to help people further their career.

 

[Kelemvor]

Is that an hourly wage you posted? Damn, I'd love a job like that.

 

[codeyf]

Originally posted by: spidey07
That's why nobody is biting. Salary.com is normally pretty dead on. A help desk manager, with the qualifications that you posted will bring that range 75 - 100 given a normal cost of living.

I just assumed you were talking yearly as it said salary, not hourly.

-edit- I know I come off as a know it all a-hole jerk sometimes. But I'm only doing it to try to help people further their career.

It's hourly afaik.

Although I still don't understand your logic as to why no one has responded (even though I wouldn't know if someone applied) If the salary range is dead on with salary.com, wouldn't that be a good thing?

 

[spidey07]

yes, that would be a good thing and probably inline with market conditions/the requirements of the job. but you normally don't associate hourly rate with a professional position, IMHO. Especially when it says salary range. When I first read your post I immediately thought "WTF! smoking crack! that's what the staff makes, not the manager"

my logic is the use of the word salary and that range. an overwhelming majority wouldn't even consider it. If it's hourly then you are more in line.

 

[codeyf]

Well, all the positions state it as "salary". Even medical staff. And we're all hourly. Being a hospital, they're pretty rigid in their compensation practices. A relative of mine is one of the Dr's, and he is also hourly. He does have some additional, more "adminstrative" duties he performs. And for those I think he gets a flat additional compensation amount for.