Ouch, Newegg....
- Thread starter So
- Start date
ViviTheMage
Lifer
Atomic Playboy
Lifer
- Feb 6, 2007
- 16,432
- 1
- 81
Well that was totally blown out of proportion. It's an online store; how on Earth would they know if the person signing up from a certain address was the brother, the sister, the previous tenant, whatever? The internet is wonderful for the anonymity, but it means that situations like this will unfortunately occur. The only real physical evidence they have is the shipping address you provide, so that's how they're going to track people. So yeah, it's a crap situation, but seeing as how there are hundreds of online retailers, I'm sure she can find another place to order specific computer parts.
Cdubneeddeal
Diamond Member
- Oct 22, 2003
- 7,473
- 3
- 81
Either my sarcasm meter is broken or, do you know that Chiefvalue and NE are the same? (Or at least I thought they were)lol, what an idiot. Why would she spend so much time trying to order memory? She could have gotten it from one of a thousand other online retailers for the same price...
I get the impression that the consumer is leaving out something to protect them from looking like an idiot. Although, as the story stands, I see no problem with Newegg refusing to do business with whoever they choose to not to business with. They have an address that previously tried to scam them (apparently) and it just so happens to be the same address that someone is filing a chargeback with (The reason which the consumer seems to have INTENTIONALLY left out) and another consumer with the same address trying to buy something. Mega-company or not, this would raise a red flag in anyone's book if they kept records.
And this whole "They're giving out personal information" is bullshit. They gave out a NAME and the ACCOUNT NUMBER THAT THEY LEGALLY OWN (The consumer is quite obviously dodging around the fact that this information isn't bank account or credit card account information). There isn't squat you can do with a name and newegg account number, AFAIK.
PS: I got $10 on the chick actually being asked by the brother to order the memory because everyone knows chicks can't fix computers... especially while they are in the kitchen or doing laundry
And this whole "They're giving out personal information" is bullshit. They gave out a NAME and the ACCOUNT NUMBER THAT THEY LEGALLY OWN (The consumer is quite obviously dodging around the fact that this information isn't bank account or credit card account information). There isn't squat you can do with a name and newegg account number, AFAIK.
PS: I got $10 on the chick actually being asked by the brother to order the memory because everyone knows chicks can't fix computers... especially while they are in the kitchen or doing laundry
Aikouka
Lifer
- Nov 27, 2001
- 30,383
- 912
- 126
Completely understandable. It's not like people that get banned on Anandtech don't register under different names. Should we not assume the same IP is the same person just because someone claiming to be "a brother" or "a sister" is supposedly the person behind the new name?
Although, I am kind of curious if the system flagged it because of the 3rd account and such was not visible at first? I'd suspect that NewEgg would just have the woman fax copies of her driver's license and stuff verifying her address.
Although, I am kind of curious if the system flagged it because of the 3rd account and such was not visible at first? I'd suspect that NewEgg would just have the woman fax copies of her driver's license and stuff verifying her address.
Obviously she hasn't experienced real life yet.
Yes it sounds like a stupid policy. Yes Newegg probably shouldn't have spilled her brother's name like that. But there is no right to shop at Newegg, or anywhere else for that matter.
Shame on her for being such a drama queen, and shame on Consumerist for posting her garbage.
Viper GTS
oogabooga
Diamond Member
- Jan 14, 2003
- 7,806
- 3
- 81
At first i really liked consumerist cause they covered stuff taht seemed relevant.
But now I keep seeing stories like this where it shouldn't be a "shame on you newegg" or even a "hey, we're not going to say anything-come to your own choice".
A retailer has the right to refuse service, and they did.
I think retail would be so much better if ever one got past the "customer is always right" mentality as getting whatever they want whenever. There are probably a hundred other places to get whatever she was looking for. And if it's that important to get it from newegg does she not have a job? Friends? I'm sure you could even get a shipment center to do it for you.
I would personally be more interested in what whoever at my past address did to deserve a ban FOR LIFE. That MUST have been something amazing.
Demon-Xanth
Lifer
- Feb 15, 2000
- 20,551
- 2
- 81
I read a bit at the beginning, and hell, I wouldn't had dealt with her.
If you sold something to a guy in FS/FT and they did a charge back, and their sister at the same address wanted to buy something, what would you do?
...I'd tell them to get stuffed.
If you sold something to a guy in FS/FT and they did a charge back, and their sister at the same address wanted to buy something, what would you do?
...I'd tell them to get stuffed.
Raduque
Lifer
- Aug 22, 2004
- 13,140
- 138
- 106
Like somebody said on the consumerist comments, maybe the chargeback had somethign to do with the original bannination. I would issue a chargeback if I hadn't received any sort of invoice or order/shipping information after a week. Hell, I issued a chargeback(NOT to newegg) after getting no response to emails and no shipping status after only 3 days! My card was charged immediately, however.
I've had my share of bad customer service, but this girl is overreacting and has an overdeveloped sense of entitlement.
I found it funny that Newegg called her after the BBB complaint to explain the situation.
Newegg > attention whore consumer(ist)
I found it funny that Newegg called her after the BBB complaint to explain the situation.
Newegg > attention whore consumer(ist)
- Oct 30, 2000
- 42,589
- 5
- 0
there is an excellent chance that the sister's name is the same as the brother.
NewEgg coiuld infer that they were man / wife when the issue first triggered.
Look at this logically, not emotionally.
Adults with the same last name & address.
There are many holes in the story - it was written as a slant against NewEgg.
either the reporter or editor should have caught these holes unless they were intentional.
NewEgg coiuld infer that they were man / wife when the issue first triggered.
Look at this logically, not emotionally.
Adults with the same last name & address.
There are many holes in the story - it was written as a slant against NewEgg.
either the reporter or editor should have caught these holes unless they were intentional.
waggy
No Lifer
- Dec 14, 2000
- 68,143
- 10
- 81
you are right. IF that was the case of why they were refusing service.
the reason they are giving is that someone who lived in the house before them screwed newegg over so they refuse to do business with anyone IN the house again.
but yess it wouldnt surpise me that something major is missing.
TRENDING THREADS
-
Discussion Zen 5 Speculation (EPYC Turin and Strix Point/Granite Ridge - Ryzen 9000)- Started by DisEnchantment
- Replies: 24K
-
Discussion Intel Meteor, Arrow, Lunar & Panther Lakes Discussion Threads
- Started by Tigerick
- Replies: 20K
-
Discussion Intel current and future Lakes & Rapids thread- Started by TheF34RChannel
- Replies: 23K
-
-
Facebook
Twitter