Out of the 3 orders I have placed, 2 1/2 of them have needed to be RMAed/returned. The first was the video card. I ordered an AIW Radeon 32mb and they mailed me a radeon 64mb (not AIW). Then, the AIW Radeon comes in (my new one), and when I open it up, there is a resistor/something that had fallen off the board. Also, the motherboard I received from them is defective. I have been trying hard to get my computer together, but this is nearly impossible with all this broken parts and stuff.