OT: Harware & warranties....

GeoffS

Lifer
Oct 10, 1999
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So I have this 15g ATA66 Maxtor drive that has started acting up... access times are really slow, but no errors are being reported. Booting Win2K Pro with very few frills takes several minutes... disk light going the whole time. So I also have this WD 20g ATA100 drive that's not being used, so I decide to Ghost the Maxtor to the WD.... 10hrs later at a whopping rate of 6 Mb/sec, the Ghost finishes. I unplug the Maxtor, master up the WD, put everthing back together and ZOOOOM! The PC is working great now. So, I figure, cool... dying drive... it's retail... let's check the expiration date... JUL-03... yeah, that figures... they've got it timed down really good!!! :|
 

Freewolf

Diamond Member
Feb 15, 2001
9,673
1
81
That sucks. A couple of weeks ago James had a 120 gig die that was only a couple of months old and yes it was the machine that had his q on it
 

SinfulWeeper

Diamond Member
Sep 2, 2000
4,567
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Thats why I use IBM's ;)

But that would make me :| also...
How exactly they know when something will die is beyond me :confused:
 

GeoffS

Lifer
Oct 10, 1999
11,583
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There was a great Clavin & Hobbes cartoon... you see the car driving over a bridge with a sign that says something like Load Limit 2 tons. Calvin asks his dad how they know that, and the dad goes on to explain that they build the bridge, and drive heavier and heavier trucks over it until it collapses. They weigh the last one, rebuild the bridge, and put up the sign! :)

For more of Calvin's dad's scientific explanations, go here :)
 

xbassman

Golden Member
Feb 25, 2001
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Originally posted by: SinfulWeeper
Thats why I use IBM's ;)

Uhh... I have had (over the last few years) 3 IBM failures, 2 Quantum, 2 Samsung, 1 WD, and 1 DOA Maxtor.

Always get the best warranty!

IBM has horrible customer support. Western Digital and Maxtor have excellent customer support.
Maxtor is close to me and they replaced both my second Quantum failure and , just last week, the DOA unit within 2 days!
 

Coolkid

Platinum Member
Mar 4, 2003
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Originally posted by: SinfulWeeper
Thats why I use IBM's ;)

But that would make me :| also...
How exactly they know when something will die is beyond me :confused:

IBM's????
My dad has had about 12 of those fail in the last year at his work, twice, two in a raid array failed at the same time :(
And i have 1 thats dying in my pc at the moment
rolleye.gif
 

RaySun2Be

Lifer
Oct 10, 1999
16,565
6
71
I had a 20G IBM drive die on me this year. :| Slowly started going, PC had started having re-boot problems. It started having bad sectors all over the place, ran the IBM diagnostic util and it showed it as bad. Fortunately, I was able to copy the important stuff over to a new HD before it went completely out.
 

ken008

Senior member
Mar 29, 2002
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I have a Quantum bigfoot that is five years old, still works great. Retail maxtor and WD are warrantied for one year, it used to be 3 years. No one mentioned Seagate. Are these any good ? I never owned a Seagate.
 

SinfulWeeper

Diamond Member
Sep 2, 2000
4,567
11
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Strange that you are all having trouble with IBM...
Over the last 4 years I have used them exclusively and only had 1 RMA. Out of Seagate, WD, Maxtor, and Fujitsu I have had 13 RMA's. That leads me to belive that IBM builds the best drives... but I guess that is why people chooose their own brand :confused:
 

SinfulWeeper

Diamond Member
Sep 2, 2000
4,567
11
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Unless of course your all bitchin about those 75GXP's that are notorious about dying in which IBM replaceses with a newer model :confused:
 

Jeff7

Lifer
Jan 4, 2001
41,596
20
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I have a JTS Corporation drive that still works!!! 2.5GB.
FYI, JTS went bankrupt a few years ago. ;) So some drives are that good - they even outlast the company that built them.
 

Confused

Elite Member
Nov 13, 2000
14,166
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In March this year I had a 4gb drive die...3 days after the warranty ran out.

I swear they have a timer built into them so that they fail just after the warranty runs out :disgust:


Garry
 

RaySun2Be

Lifer
Oct 10, 1999
16,565
6
71
Originally posted by: Confused
In March this year I had a 4gb drive die...3 days after the warranty ran out.

I swear they have a timer built into them so that they fail just after the warranty runs out :disgust:


Garry


Yeah, they even have a term for it. "planned obsolescence" ....
 

ken008

Senior member
Mar 29, 2002
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I have two JTS drives a 2.1 and a 3.2 still chugging along. Very quiet drive bought them new from egghead.
 

Mardeth

Platinum Member
Jul 24, 2002
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Originally posted by: GeoffS
So I also have this WD 20g ATA100 drive that's not being used, so I decide to Ghost the Maxtor to the WD.... 10hrs later at a whopping rate of 6 Mb/sec, the Ghost finishes.

At 6 Mb/Sec for 10 hours would be 216 Gb...
 

Assimilator1

Elite Member
Nov 4, 1999
24,163
522
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Originally posted by: ken008
I have a Quantum bigfoot that is five years old, still works great. Retail maxtor and WD are warrantied for one year, it used to be 3 years. No one mentioned Seagate. Are these any good ? I never owned a Seagate.
The Special Edition WD drives have 3yr warranty still:)

I was willing to pay the extra £10-15 for that on my 120Gb drive ,that & its 6Mb bigger cache:).....one day I will get around to making it the system drive!:eek:
 

compudog

Diamond Member
Apr 25, 2001
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Just a note; I have RMA'd every brand of drive except Seagate. I have never RMA'd a WD SCSI, but sent many IDE's back. My recent IBM RMA was marked 90 day warranty or balance of original warranty. So I send out a drive with 75 days of it's original warranty left and I get one back with a 90 day warranty. I hope it lasts longer than 90 days.
 

GeoffS

Lifer
Oct 10, 1999
11,583
0
71
Originally posted by: Mardeth
Originally posted by: GeoffS
So I also have this WD 20g ATA100 drive that's not being used, so I decide to Ghost the Maxtor to the WD.... 10hrs later at a whopping rate of 6 Mb/sec, the Ghost finishes.

At 6 Mb/Sec for 10 hours would be 216 Gb...

Actually, by the end, it was reporting 13Mb/sec, but throughout the entire process I kept hearing the drive make a couple of quick clicking sounds like it was cycling on and off.... it was painfully slow and, trust me, it was only a 15g drive! :)
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
1
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Originally posted by: Assimilator1
Originally posted by: mechBgon
I decided to go for the long term... five-year warranties on Cheetahs :cool: That's the interior of my recently-revamped work rig :D

Nice rig:D...........2 FDDs?:confused:
Floppy RAID0, man! :cool:


Ok, yes, the top one's a Zip250 :D and it probably won't get a lot of use.