OT: CompUSA being sneaky

[Moltres]

I bought an ATI Radeon 9800XT from CompUSA for $460 a few months ago. The salesperson offered me an "exchange warranty" for $12 that would allow me to return the card any time over the next 2 years for a store credit equal to the purchase price of the card. With the next cards coming, I thought that was a good deal.

When the salesperson rang everything up, he said he had to hide the fact that he was "giving" me the warranty for only $12 by charging me $58 for it and discounting the card down to $414. I didn't think about it until I went to the store yesterday and asked about the warranty. The salesperson said I could return the card for a $414 store credit. I said the card cost $460, but he said the way someone rang it up would only allow me to get $414 since that was what I paid for the card.

I suspect this is CompUSA's policy for these warranties. I don't think this was an accident. Do you?

 

[Freewolf]

Sounds like CompUSA to me

 

[EvilWobbles]

can you return the exchange warranty as well?

Take your business elsewhere

 

[Intelman34]

Sounds like a bit of inboarding is going on at CompUSA

 

[Unforgiven]

compUSSR is a piece of crap company. they are one of those companies that offers a pricematching policy yet refuses to honor it when you call them on it. i have been treated so rudely there that i just take my business elsewhere! learn from your experience, tell others about it, and NEVER go back!

 

[Yo Ma Ma]

That sucks, it's like being flim-flammed as in a shell game from a supposedy 'legitimate' company :|

 

[MoFunk]

Uh.... so you paid $12 for an exchange policy, but since the dude did it wrong you wont get the full amount for your card that you are trying to upgrade? Maybe I am just wierd but, if I went and bought a $460 video card, then decided I wanted a new one, I would then have to try and sell the old card to get money to buy the new one. I probably would not be able to sell the card for $400, I would have to ship it, transfer from paypal, then go buy the new card. I quess I am failing to see what the huge deal is.

However, I would say in a deal like this, to wait another 6 months to a year and then turn it in for $400 to maximize the value.

 

[Falloutboy]

yes defenatly hold onto the card and wait till refesh around xmas. that way you would get you monies worth out of it

 

[ICXRa]

Yeah I would do what MoFunk and Falloutboy suggest. Bestbuy pulled this same crap on my wife at Christmas. They told her that if she bought the extended warranty for the Xbox she got me AND if Xbox next came out before the end of 2005 she would get to exchange it for the full purchase price towards the new XBox. Wrong....they're all crooks IMO! I confirmed this was BS and was told "only if your current XBox happend to break and the new ones were out would this happen". Guess mine will accidentally fall down the stairs sometime late next year:roll:

 

[nick1985]

compUSSR