Originally posted by: Diasper
Originally posted by: ThEFeAR
Just out of curiosity, why do you have a warning to avoid
www.overclockers.co.uk? I've ordered plenty of things from these guys over the years and have never had a problem.
Just *alot* of horror stories I've read all over the internet. Stuff includes poor customer services (inc. swearing at and slamming phone down on customers or just plain leaving the phone of the hook), awful returns policy (charging the customer 15% or so?), shipping out products just RMAed or broken, careless packaging and overall a complete contempt for anyone who is their customer. Oh and Nazi-esque attitudes to any negative comment even about bad service on their forums.
That was in their worst days - they have meant to have cleaned up their act since but I've heard reports to the contrary.
Originally romulus2.com had a great feedback area to pretty much all the uk retail websites with a huge amount of comments from customers - a treasure troove of information of who was good and who to avoid. Overclockers was one listed as to avoid like the plague with *many* horror stories - some of the stories were just laughable horrific. Unfortunately, since then their feedback forum list and comment section has been removed and is meant to be under repair but has been like that for many months now.
A few links:
www.dooyoo.co.uk reviews
Romulus2.com forum
ciao.co.uk review
*shrug* seems to me like buying from them you end up taking a huge risk. I never understood why they were so popular among the enthusiast community (their name?) or why they have so many proponents as they are a cowboy business - their website screams of amateur coybowism. Maybe they'd be ok to purchase from if the manufacturer backs up the warranty directly (LCD screens) but even then giving them any business might be a moral question.