Online Ordering

piasabird

Lifer
Feb 6, 2002
17,168
60
91
Online Ordering seems to take forever. It seems like it takes 7 days for Newegg and Amazon to even pack your order. I ordered an Edimax USB AC wireless adapter from www.newegg.com and it took over 7 days to reach my house. The item fit in a small padded envelope and was in stock when I ordered it. Then I ordered a couple things from Amazon.com consisting of a CPU and an ITX Motherboard on 4 July and as of the 9th of July it had not been packed or shipped.

This is lousy customer service.

I would encourage anyone with similar results to take off stars on the rating if you think an item takes too long to ship. This is the only thing they understand.

I think it should be illegal for them to take your money until they actually have the item packed up and ready to ship. Basically they take your money and do nothing for 7 days. It is not like it is Christmas time.
 
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JeffMD

Platinum Member
Feb 15, 2002
2,026
19
81
newegg normally has good speeds for me. It is usually sent out the next day, sometimes 2 though. After that it takes 3-4 days tops. If I order something on the weekend, it gets to me by next saturday. If I am lucky, the item is eligible for shoprunner 2 day shipping. Because I own an american express, I get a free shoprunner account which gives 2 day shipping at many places (newegg is the only electronics site).

Amazon prime sounds great if you seriously do a lot of ordering on amazon. I do not, nor do I order enough for 7 day arrivals to bug me enough. New egg has a premium service as well, but again I don't consider it worth the cost.
 

fastamdman

Golden Member
Nov 18, 2011
1,335
70
91
I almost always order from amazon. With amazon prime, virtually everything I want is here within 2 days. Late last night I ordered some stuff for the wife and it will be here monday afternoon. Free 2 day shipping is the way to go, I personally love amazon prime. They are also REALLY good with customer support. They will go above and beyond if you have any qualms with your orders from my experience.