Online e-tailers LCD return policies.

samduhman

Senior member
Jul 18, 2005
397
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Was hoping to get a lcd from a local brick and mortar but none carry the models Im intererested in.

Are most online companies like Newegg where they will only accept a return for 8 dead pixels or more?

Any recommendations?
 

videopho

Diamond Member
Apr 8, 2005
4,185
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When unsure or don't fell comfortable with something you want to buy and keep ie. new models etc. Always use or buy at local B&M as they seem to have the best return policy varying from 21 days to up to 60 days or even longer, eg. Costco.
Can't say about NE but Dell is 4 or more dead pixels. Best thing to do is call and ask.
Just my $0.02
 

akugami

Diamond Member
Feb 14, 2005
6,210
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Dell does have a 30 day satisfaction guarantee. Just tell them you're not happy and you want a replacement. Most online retailers have a similar policy to Newegg. And as videopho said, most brick & mortor stores usually have a 2-4 week (some longer) satisfaction guarantee.
 

Golgatha

Lifer
Jul 18, 2003
12,379
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Originally posted by: akugami
Dell does have a 30 day satisfaction guarantee. Just tell them you're not happy and you want a replacement. Most online retailers have a similar policy to Newegg. And as videopho said, most brick & mortor stores usually have a 2-4 week (some longer) satisfaction guarantee.


As much as I hate paying retail and wanted a 940B ($300) instead of a 930B ($300+tax), I purchased locally so I could return if a pixel was dead. For $300 and up purchases, I just can't see taking anything less than a perfect item; especially since I will have to look at this purchase quite often and for a long period of time.