Onesuite - Users Beware!!!

Murpheeee

Diamond Member
Apr 30, 2000
3,326
0
76
I just dialed up my Onesuite account to make a call....it tells me the account has expired.
I log into my account online - says it expired on 9/12/02....balance still of $3.40

So I call them up:
Apparently if you do not add funds to your account for 6 months it expires along with any balance in it.
They gave me a one time month extension and revived mine......

You have been warned......must be a new "rule"
 

joe678

Platinum Member
Jun 12, 2001
2,407
0
71
no i think this has been a rule forever... its on the website i believe...
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
That has always been the case.

AFAIK though the account retains the funds in the account when it expires, & is renewed automatically if you re-charge the pin again.

Read the info, it's all there in writing.

[EDIT]Hmm... Is Bigzoo != Onesuite? Bigzoo has always been this way, but now that I take a closer look at the two they seem different...[/EDIT]

Viper GTS