The problem I'm facing is slightly complicated, and networking stuff tend to get over my head, so I beg that you bear with me here.
Alright. I'm having a serious problem with my unstable DSL connection. But first allow me to describe the internet set up in my house.
We have three telephone lines, two of which have DSL services on them. Line 1 is the main line in the house; most phones are connected to it (splitter is in the NID), and it has a DSL service. The only router connected to this line is located in the basement, and nobody has access to the internet through that router except my brother.
Line 2 is wired only to my brother's bedroom, and it has an unfiltered phone connected to it, but no DSL service.
Line 3 is mine. It is wired to my bedroom in addition to one jack in the basement into which nothing is plugged. This line has a DSL service on it, and nobody has access to it except me. No phone is connected to this line, and therefore no filters are plugged, neither in the NID nor between my router and the jack in my bedroom.
Now the problem I'm having is with my DSL connection on Line 3. It is very unstable, with sporadic disconnections and speed drops. I have been subscribed to this DSL service for two years. The first year was marked by frustration due to the same connection problems. Throughout that year I didn't know what was the cause of the problem (still don't, obviously). I called my ISP, and they told me that my line was too weak to handle my connection speed, which was only 3 Mbps (welcome to the 3rd world). Don't ask me how the heck they knew that without even sending in a technician to see WTF was going on my end. So anyway, I had two options available: a) decrease my internet speed in order to achieve connection stability. b) maintain my current internet speed at the cost of connection stability. Realising that A meant no YouTube and no online gaming, I chose B.
Things had been going as usual ever since, disconnections and all that, and I had to cope with it. However, during the last 6 months or so, I noticed a pattern. I noticed that my internet disconnected only when my brother turned on his router located in the basement. As long as his router was on, my internet kept disconnecting, and the exact opposite was true: my internet remained stable at normal speed as long as my brother's router was off. My brother's connection didn't seem to be affected by this though. I immediately called BS on my ISP's claim that my line couldn't handle a 3 Mbps internet connection, especially when I took into consideration the fact that my brother's internet speed was exactly the same as mine, yet his was a stable connection.
For personal reasons I didn't inform my brother about the issue. But things got worse. Since my brother has recently been spending more time on online gaming, I now have to deal with longer periods of disconnections. But things got even worse. My internet has developed a habit of disconnecting even whilst my brother's router is off, which is mind-blowing to say the least. My internet is totally messed up now, with severe speed drops and disconnections throughout the day regardless of whether the router in the basement is on or off. Speedtest often shows normal speed at 3 Mbps, but the actual speed I'm experiencing is like one of bloody dial-up connection.
Haven't a clue. I thought I should seek help in this educated community before calling my ISP and dealing with their unoriginal nonsense.
For the info, my router is Netgear N600. All drivers that might be relevant to this issue are up-to-date (router, motherboard LAN, etc).
I apologise for writing a lengthy post, but I really need all the help I could get from you guys.
Alright. I'm having a serious problem with my unstable DSL connection. But first allow me to describe the internet set up in my house.
We have three telephone lines, two of which have DSL services on them. Line 1 is the main line in the house; most phones are connected to it (splitter is in the NID), and it has a DSL service. The only router connected to this line is located in the basement, and nobody has access to the internet through that router except my brother.
Line 2 is wired only to my brother's bedroom, and it has an unfiltered phone connected to it, but no DSL service.
Line 3 is mine. It is wired to my bedroom in addition to one jack in the basement into which nothing is plugged. This line has a DSL service on it, and nobody has access to it except me. No phone is connected to this line, and therefore no filters are plugged, neither in the NID nor between my router and the jack in my bedroom.
Now the problem I'm having is with my DSL connection on Line 3. It is very unstable, with sporadic disconnections and speed drops. I have been subscribed to this DSL service for two years. The first year was marked by frustration due to the same connection problems. Throughout that year I didn't know what was the cause of the problem (still don't, obviously). I called my ISP, and they told me that my line was too weak to handle my connection speed, which was only 3 Mbps (welcome to the 3rd world). Don't ask me how the heck they knew that without even sending in a technician to see WTF was going on my end. So anyway, I had two options available: a) decrease my internet speed in order to achieve connection stability. b) maintain my current internet speed at the cost of connection stability. Realising that A meant no YouTube and no online gaming, I chose B.
Things had been going as usual ever since, disconnections and all that, and I had to cope with it. However, during the last 6 months or so, I noticed a pattern. I noticed that my internet disconnected only when my brother turned on his router located in the basement. As long as his router was on, my internet kept disconnecting, and the exact opposite was true: my internet remained stable at normal speed as long as my brother's router was off. My brother's connection didn't seem to be affected by this though. I immediately called BS on my ISP's claim that my line couldn't handle a 3 Mbps internet connection, especially when I took into consideration the fact that my brother's internet speed was exactly the same as mine, yet his was a stable connection.
For personal reasons I didn't inform my brother about the issue. But things got worse. Since my brother has recently been spending more time on online gaming, I now have to deal with longer periods of disconnections. But things got even worse. My internet has developed a habit of disconnecting even whilst my brother's router is off, which is mind-blowing to say the least. My internet is totally messed up now, with severe speed drops and disconnections throughout the day regardless of whether the router in the basement is on or off. Speedtest often shows normal speed at 3 Mbps, but the actual speed I'm experiencing is like one of bloody dial-up connection.
Haven't a clue. I thought I should seek help in this educated community before calling my ISP and dealing with their unoriginal nonsense.
For the info, my router is Netgear N600. All drivers that might be relevant to this issue are up-to-date (router, motherboard LAN, etc).
I apologise for writing a lengthy post, but I really need all the help I could get from you guys.
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