- Jun 7, 2000
- 9,099
- 19
- 81
Hardware involved:
I'm using the Soyo as my mobo, and I'm having difficulty using the onboard USB headers. According to the manual (and the stamp on the PCB), I have two USB 2.0 headers (actually, two "doubles"), and one USB 1.1 header (one "double). I've attempted to connect the Multimedia card reader's (unknown brand, floppy drive combo type device) USB cable to every single one of the onboard headers... and it's never recognized. I've also tried connecting the front panel's USB cable to each of the headers... and nothing plugged into those ports (on the front panel) is ever recognized/powered up/etc.
It's almost like the onboard headers are disabled for some reason... I've checked in the BIOS, and there is one option to turn on or off the onboard USB chipset, and it's turned on (and just to be sure it was working right, I turned it off... and the peripherals attached to the onboard rear ports shut down.... so I turned it back on). There is a jumper on the motherboard that is labelled in the manual as "USB 2.0 Chipset Select Jumper"... I don't know what its use is (other than to maybe disable the USB Chipset), but I know that when I change the jumper to the alternate position that it's in, many fewer "Serial Controllers" are found by the BIOS, but IIRC, the rear onboard USB ports still worked (which makes sense, I guess, since they are 1.1 and not 2.0). I'm assuming that since the motherboard recognizes more serial controllers when that jumper is as it was when I received it, that's the way it should be. When the jumper is like that, I show 5 serial controllers in the BIOS, and Windows reports one USB Root Hub. Windows also reflects:
1 - VIA USB Enhanced Host Controller
2 - VIA Rev 5 or later USB Universal Host Controller
2 - VIA Rev 5 or later USB Universal Host Companion Controller
Does anybody here have any idea(s)? I'm running a couple of external hard drives, and it's painful to use them over USB 1.1, though that's what I'm doing, since I can't get the onboard USB 2.0 headers to work.
Thanks in advance...
<edit>
Soyo's support likes to repeat the phrase "Uninstall all USB controllers in windows, and reboot" to solve any kind of USB problem whatsoever. Been there, done that. It doesn't work. I really don't think that the problem is with the OS, because if I plug my webcam into a front panel port, connected to an onboard header, the power light never comes on during POST (or ever)... but if I plug it into an onboard USB 1.1 port, then the power light is almost always on.
- Soyo KT333 Dragon Ultra - Platinum Edition
- Multimedia Card Reader (internal USB 2.0)
- Antec 1080 Server Case - front panel usb ports (and internal connection)
I'm using the Soyo as my mobo, and I'm having difficulty using the onboard USB headers. According to the manual (and the stamp on the PCB), I have two USB 2.0 headers (actually, two "doubles"), and one USB 1.1 header (one "double). I've attempted to connect the Multimedia card reader's (unknown brand, floppy drive combo type device) USB cable to every single one of the onboard headers... and it's never recognized. I've also tried connecting the front panel's USB cable to each of the headers... and nothing plugged into those ports (on the front panel) is ever recognized/powered up/etc.
It's almost like the onboard headers are disabled for some reason... I've checked in the BIOS, and there is one option to turn on or off the onboard USB chipset, and it's turned on (and just to be sure it was working right, I turned it off... and the peripherals attached to the onboard rear ports shut down.... so I turned it back on). There is a jumper on the motherboard that is labelled in the manual as "USB 2.0 Chipset Select Jumper"... I don't know what its use is (other than to maybe disable the USB Chipset), but I know that when I change the jumper to the alternate position that it's in, many fewer "Serial Controllers" are found by the BIOS, but IIRC, the rear onboard USB ports still worked (which makes sense, I guess, since they are 1.1 and not 2.0). I'm assuming that since the motherboard recognizes more serial controllers when that jumper is as it was when I received it, that's the way it should be. When the jumper is like that, I show 5 serial controllers in the BIOS, and Windows reports one USB Root Hub. Windows also reflects:
1 - VIA USB Enhanced Host Controller
2 - VIA Rev 5 or later USB Universal Host Controller
2 - VIA Rev 5 or later USB Universal Host Companion Controller
Does anybody here have any idea(s)? I'm running a couple of external hard drives, and it's painful to use them over USB 1.1, though that's what I'm doing, since I can't get the onboard USB 2.0 headers to work.
Thanks in advance...
<edit>
Soyo's support likes to repeat the phrase "Uninstall all USB controllers in windows, and reboot" to solve any kind of USB problem whatsoever. Been there, done that. It doesn't work. I really don't think that the problem is with the OS, because if I plug my webcam into a front panel port, connected to an onboard header, the power light never comes on during POST (or ever)... but if I plug it into an onboard USB 1.1 port, then the power light is almost always on.
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