- Dec 18, 2001
- 40,856
- 321
- 126
I filled out the form and submitted my order...i was like..cool!
I look at the confirmation page, and OMG!!!! I put the wrong expiration date for my credit card. Can you believe that!? I about died!
So I looked up their customer service phone number right away and called them up. I finally get someone on the phone after like 3 minutes on hold (what kind of service is that!?). This is the convo:
Her: Hi, how can I help you?
me: umm..hi. Umm..i just placed an order on the website, and i realized after i got the confirmation page that i had put the wrong expiration date for me credit card.
Her: can i have your sales order number?
Me: sure. (gave the number to her)
her: ok...and your name?
Me: (said my name)
Her: ok..i'll go ahead and cancel the order and submit the correct information. Everything will work out fine.
Me: OMG! Thank you! That's it!? I don't have to write a letter or fax something or give you my ssn + driver's license number + address + etc??? WOW!
Her: ok...um thanks for choosing Newegg. goodbye.
Me: Thank you! BYE!!!
SO as you can see, it was almost a crisis. but now i will get my wireless network card on Tuesday like i had hoped.
PHEW!
I look at the confirmation page, and OMG!!!! I put the wrong expiration date for my credit card. Can you believe that!? I about died!
So I looked up their customer service phone number right away and called them up. I finally get someone on the phone after like 3 minutes on hold (what kind of service is that!?). This is the convo:
Her: Hi, how can I help you?
me: umm..hi. Umm..i just placed an order on the website, and i realized after i got the confirmation page that i had put the wrong expiration date for me credit card.
Her: can i have your sales order number?
Me: sure. (gave the number to her)
her: ok...and your name?
Me: (said my name)
Her: ok..i'll go ahead and cancel the order and submit the correct information. Everything will work out fine.
Me: OMG! Thank you! That's it!? I don't have to write a letter or fax something or give you my ssn + driver's license number + address + etc??? WOW!
Her: ok...um thanks for choosing Newegg. goodbye.
Me: Thank you! BYE!!!
SO as you can see, it was almost a crisis. but now i will get my wireless network card on Tuesday like i had hoped.
PHEW!