Omg, one stuck pixel out of the box, now another??!

[003]

My LG L2000C came a few days ago, and it had 1 pixel stuck to red out of the box. I tried tapping it and applying pressure to it, but it would not go away. So I downloaded this video that flashes red, blue, green, black and white 30 times a second to try and fix it, I ran it overnight, and to about 5:00PM the next day. Now I notice a second stuck pixel, this time blue. What is going on here? These stuck pixels are really pissing me off, and nothing I do will get rid of them. The flashing video actually seems to have created a stuck pixel, wtf? I thought it's susposed to fix them! Should I keep using it? Please help me!

 

[Keysplayr]

Originally posted by: 003
My LG L2000C came a few days ago, and it had 1 pixel stuck to red out of the box. I tried tapping it and applying pressure to it, but it would not go away. So I downloaded this video that flashes red, blue, green, black and white 30 times a second to try and fix it, I ran it overnight, and to about 5:00PM the next day. Now I notice a second stuck pixel, this time blue. What is going on here? These stuck pixels are really pissing me off, and nothing I do will get rid of them. The flashing video actually seems to have created a stuck pixel, wtf? I thought it's susposed to fix them! Should I keep using it? Please help me!

You know damn well that someone put the idea into your head that if you run that flashing program, it could fix stuck pixel, but if you run it for tremendous amounts of time, could further kill some pixels. Which I believe is your intention in order to reach your 8 dead pixel RMA qualifier.

 

[Capt Caveman]

http://forums.anandtech.com/messageview...atid=31&threadid=1836191&enterthread=y

 

[akugami]

I didn't bother to comment in the other thread though I read it. As keysplayer said, you know darned well that the program can fix a stuck pixel but can cause dead pixels if run for too long. It's been stated in the other thread you started. I also think you did it to try to "kill" the monitor. Listen, the bottom line is that you bought an LCD in working condition according to the agreement you made with the vendor (Newegg) when you bought the LCD. Newegg plasters this information all over their web site whenever you view any LCD. I bought 4 LCD's with one having a stuck red pixel (luckily in a corner spot) for my workplace and was perfectly happy with them because I knew what I was getting when I bought them.

Everyone, and I do mean everyone, sympathizes with you for not receiving a perfect monitor with 100% working pixels. However, Newegg did not scam you. The monitor is working as per their guidelines. You knew what you were getting into before you bought the monitor. And as everyone has already stated, buy from someone like Dell if you want a 100% working gaurantee policy. Heck, I have a Dell 2005FPW and didn't bother sending it back even though it had some slight (not noticeable under 90% of my viewing conditions) and a stuck grey pixel (barely noticeable) in the upper right corner. By rights, under the terms of my contract with Dell, I could have sent it back for another but didn't bother because I was happy with my monitor. Even with two dead pixels, you don't have a leg to stand on if you want to send this back and claim it was defective due to the agreement you have with Newegg when you bought your monitor.

Bottom line, buy from someone with a better return policy if you are wary of getting a less than stellar product. Newegg's dead pixel policy is certainly crap but it's not like they were lying to the customer about anything. Newegg is a very good company that I've never had problems with and I've returned at least 3 products to them and had to RMA 2 others. So long as they continue to provide good prices (though they are not the cheapest anymore) and continue to provide good customer service I will continue to take bring my business to them.

 

[Unkno]

Here's a way that usually will "creates" dead/stuck pixels and is legal and not scamming. Keep your monitor on and run a video or something that flashes colors (red, green, yellow, white, black, blue...) many times a second and keep it running a day or longer depending on your LCD. This would stress your LCD and most likely, if you have a crappy brand, you would get a few dead pixels if left on for a long period of time. This method is also used to stress any newly bought lcd to check for defects that may come out in the near future. ALSO, this method is able to fix any stuck (not dead) pixels.

My post in the other thread.....the first sentence even told you that it can create dead/stuck pixels.

 

[003]

You also said that it would create dead pixels if it was a crappy brand. I don't think LG is a crappy brand. You also said that it is used to check for defects that may come out in the near future. You also said that it is able to fix any stuck pixels, which it did not do. It created another stuck pixel. I must say I am not happy about that. And no, I didn't do it with the intent of creating more stuck pixels. I really wanted to get rid of the original one. Why did it not get rid of it?? Luckily, they are both off to the side, but I am still displeased. Is there anything I can try to get rid of them?

 

[Madellga]

I'm sorry for you but perhaps you deserved it.....

Now you can return it to Newegg.....

 

[davet11]

I'm not sure if there is anything you can do to fix the stuck pixels, but I have forwarded this, and your other thread to newegg's return department.

 

[jiffylube1024]

Tapping it and stressing it out fixes dead pixels? That's a new one lol.

Have you tried "massaging" it? use your knuckle or something and gently press on the screen on + around where the dead/stuck pixels are to see if they come out. Also, what colour are the "dead" pixels? Black, red, green or blue?

 

[003]

They are not dead, they're stuck. One is stuck to red and the other to blue.

 

[Unkno]

Originally posted by: jiffylube1024
Tapping it and stressing it out fixes dead pixels? That's a new one lol.

Have you tried "massaging" it? use your knuckle or something and gently press on the screen on + around where the dead/stuck pixels are to see if they come out. Also, what colour are the "dead" pixels? Black, red, green or blue?

Dead pixels cannot be fixed, hence DEAD. Stuck pixels can be fixed.

 

[Heartbreaker]

003. I am trying to gather more data about the screen you are using. Do you know how to check the service menu to see which panel it has? Not critical, but if it reports, it would be nice.

Are you connected via DVI, if so can you run a gradient/banding test like this one:
http://xtknight.atothosting.com/tools/gradlin-v0.2-fs.exe (hit esc to end).

Looking for banding. The bottom band of each color should be smooth continuous change. If you see steps you have banding. Which should not happen on a true 8bit panel.

 

[JMWarren]

Another good program to test for TFT banding problems is "TFT Test", just google it. I've got a Dell 2007FP that should have the same panel as your LG and it's got alot of banding problems and will be replaced. If you find that yours has got the same issues as mine forget the dead pixels as the return issue use this instead.

 

[LittleNemoNES]

stuck pixels can be fixed. Try this (it worked for me):
Turn monitor on. Locate stuck pixel. Press with a moist paper towel and apply some pressure. Turn off the monitor. Count to 5, turn it back on still applying pressure. Let go -- bingo. I saw this online. Worked for me