NikPreviousAcct
No Lifer
Years ago, I bought the 5.1 ProMedia speakers. Yay, kickass, and lots of other 5.1 kudos happiness. Last month, the amp died, so I had to send the sub in for warranty work (3yr warranty from Klipsch, 4yr warranty from BestBuy). They sent me a shipping label, I boxed it up, and mailed it.
Four days ago, Monday, I called Klipsch to see what was taking my sub so long. The lady on the phone couldn't find my order by name, and I couldn't find the RMA number that I had written down. I'd searched all weekend, but couldn't come up with it so I thought I'd call them anyway. I thought I would just hang tight and see what happened. If she couldn't find my order by name, then who cares. The RMA would go through anyway. A few minutes later, I get a phone call on the same line from some other woman at Klipsch, asking for me by name. Funny, I didn't give them my phone number. So, if CallerID is the culprit, the lady on the phone then and the lady before were in the same call center. The second lady told me that she found my order, just tried spelling the name differently. She told me that they would be replacing my sub with the 5.1 Ultra sub because they were out of the standard 5.1 subs. Great! I asked if it would work with my standard 5.1 satellites and the standard 5.1 control module and she said yes. She said that the only real difference is asthetics. Awesome! A sub that will be better looking. Here is a picture of the 5.1 Ultras. The lady on the phone told me that it would be mailed the next day.
Sweet.
I got home today and there's a GIANT box on the floor in my room. It says Klipsch 5.1 Ultra on it. Yay! Klipsch is still cool! However, I was thinking to myself that the box was a little big to ship just a sub in it. I also noticed that the box was nicely taped down each steam with one piece of shipping tape -- kind of what you would see if you bought a box that was unopened, right off the shelf. What do I see when I opened it? A complete 5.1 Ultra speaker set. New MUCH better looking left/right, back/front, and center satellites. New MUCH better looking control module.
SWEET!!!!! (dude, what's mine say?)
Anyone want to buy some standard 5.1 ProMedia satellites? 😀 😀 😀
Four days ago, Monday, I called Klipsch to see what was taking my sub so long. The lady on the phone couldn't find my order by name, and I couldn't find the RMA number that I had written down. I'd searched all weekend, but couldn't come up with it so I thought I'd call them anyway. I thought I would just hang tight and see what happened. If she couldn't find my order by name, then who cares. The RMA would go through anyway. A few minutes later, I get a phone call on the same line from some other woman at Klipsch, asking for me by name. Funny, I didn't give them my phone number. So, if CallerID is the culprit, the lady on the phone then and the lady before were in the same call center. The second lady told me that she found my order, just tried spelling the name differently. She told me that they would be replacing my sub with the 5.1 Ultra sub because they were out of the standard 5.1 subs. Great! I asked if it would work with my standard 5.1 satellites and the standard 5.1 control module and she said yes. She said that the only real difference is asthetics. Awesome! A sub that will be better looking. Here is a picture of the 5.1 Ultras. The lady on the phone told me that it would be mailed the next day.
Sweet.
I got home today and there's a GIANT box on the floor in my room. It says Klipsch 5.1 Ultra on it. Yay! Klipsch is still cool! However, I was thinking to myself that the box was a little big to ship just a sub in it. I also noticed that the box was nicely taped down each steam with one piece of shipping tape -- kind of what you would see if you bought a box that was unopened, right off the shelf. What do I see when I opened it? A complete 5.1 Ultra speaker set. New MUCH better looking left/right, back/front, and center satellites. New MUCH better looking control module.
SWEET!!!!! (dude, what's mine say?)
Anyone want to buy some standard 5.1 ProMedia satellites? 😀 😀 😀
