OMFG, Amazon screwed me over!

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
Back in January or so, Amazon had a 20PK of OEM SoundBlaster Live Cards for like $40. I jumped on the deal, just expecting a GC out of it. What does Amazon do? They ship out the order but only give me one card and tell me that what I paid for was the price of ONE card, even though there was and you still can not find a listing for ONE SBLive card on any of their sites.

I argued with them for countless hours on the phone, explaining that it was their mistake and I would need some compensation for my time to make up for their mistake. They wouldn't comply, I got hung up a couple of times so I forwarded all my emails to my CC (AMEX) and figured they'd fight for me.

Yesterday I get a letter (snail mail) from my CC saying that I can't keep the card, but I can return it. So I try and log on to my Amazon account, what happends? I seem to be banned or deleted from their system. Hurray! They screwed up, I pointed it out, I'm banned! Anyway, I send them an email saying I don't want their POS Overpriced Card and would like my UPS Return Label.

Here's the response I get back:
Unfortunately, as it has been more than 30 days since you received
this item, we are not able to accept its return.

However I have a piece of documentation (heh, a printed email on AMEX letterhead) dated 5/17/2003 that I CAN return it. Seriously, WTF is Amazon trying to do here? This really pisses me off, they screw up and I have to pay for their mistake.
-- mrcodedude
 

Ranger X

Lifer
Mar 18, 2000
11,218
1
0
If you have the printout of your purchased item, you can use it to argue with your CC company.
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
I will, once I find that damn piece of paper. My dad always files things in whatnot folders in a system that only he understands.
-- mrcodedude
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude
 

atom

Diamond Member
Oct 18, 1999
4,722
1
0
Originally posted by: MrCodeDude
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude

rolleye.gif
 

dighn

Lifer
Aug 12, 2001
22,820
4
81
Originally posted by: MrCodeDude
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude

just because they messed up a little doesn't mean you deserve to get such an unrealistically good deal
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
Originally posted by: atom
Originally posted by: MrCodeDude
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude

rolleye.gif
Did I ask for thread craps? No I didn't.
-- mrcodedude
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
Originally posted by: dighn
Originally posted by: MrCodeDude
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude

just because they messed up a little doesn't mean you deserve to get such an unrealistically good deal
Not my problem, their problem. If they cancelled my order, fine. But they didn't and now the owe me 19 more SoundCards because they won't give me a refund.
-- mrcodedude
 

dighn

Lifer
Aug 12, 2001
22,820
4
81
they should let you return that card or keep it for free, but no more than that.
 

atom

Diamond Member
Oct 18, 1999
4,722
1
0
Originally posted by: MrCodeDude
Originally posted by: atom
Originally posted by: MrCodeDude
Originally posted by: werk
:wine:

What, did you really think you were going to get 20 SBLives for $40? Cry me a river.
It says as part of their shipping procedure, each order is inspected for errors. Yet my order went through, so theoretically, I should be entitled 19 more SoundBlaster Live cards.
-- mrcodedude

rolleye.gif
Did I ask for thread craps? No I didn't.
-- mrcodedude

Lets see:

1) You order an obviously mispriced item
2) It's no secret Amazon CS sucks a fatty
3) They fux0r up your order, which you knew was in error in the first place
4) You whine about it and expect them to fulfill it.

This deserves a double
rolleye.gif
rolleye.gif
 
Dec 4, 2002
18,211
1
0
Call them up and ask for a return slip. This whole oem packs of SB cards and cd roms was the reason i stopped hanging out in FW so much. Bunch of tards over there talking about getting lawyers and crap.

Have you opened the package? if not, just call up fedex/ups and say you want to refuse a package :p
 

goodoptics

Platinum Member
Aug 18, 2000
2,652
0
0
Call your CC company and explain to them that Amazon won't let you return it. See what they say.
 

KthxBye

Senior member
Aug 7, 2001
404
0
71
[/quote]Did I ask for thread craps? No I didn't.
-- mrcodedude[/quote]

Yes, you did. What did you think would happen when you made an indignant post about how amazon won't honor a price error you exploited? Any time you buy something at a price you know isn't right, its a gamble. This one didn't pay off. You should be able to return it, but forget about the 19 other cards you are "entitled" to.
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
Originally posted by: MrCodeDude
Back in January or so, Amazon had a 20PK of OEM SoundBlaster Live Cards for like $40. I jumped on the deal, just expecting a GC out of it. What does Amazon do? They ship out the order but only give me one card and tell me that what I paid for was the price of ONE card, even though there was and you still can not find a listing for ONE SBLive card on any of their sites.
SoundBlaster Live! 5.1
 

NuclearFusi0n

Diamond Member
Jul 2, 2001
7,028
0
0
20 SBLives for $40

I wouldn't pay more than 5 bucks for one, so to me it doesn't look like a misprice. :p

I would think $40 for one SBLive is more of a misprice than $40 for 20 is. :p
 

badluck

Diamond Member
Feb 19, 2001
5,357
0
76
dood, when they told you that you would not be getting 20 of them, why didn't you return the 1 that you received? you expected to keep it, and have Amazon send the remaining 19 sound cards to you? please....once they admitted the error, you could have returned it and got your full payment back.

you posted this in ATOT, you know people are going to call you out on it. why don't you try something new.....you know, like being realistic for once.....
 

gwlam12

Diamond Member
Apr 4, 2001
6,946
1
71
Just because AMEX says you can return it doesn't mean Amazon will let you return it, unless AMEX owns Amazon or something
 

KeyserSoze

Diamond Member
Oct 11, 2000
6,048
1
81
Originally posted by: MrCodeDude
Back in January or so, Amazon had a 20PK of OEM SoundBlaster Live Cards for like $40. I jumped on the deal, just expecting a GC out of it. What does Amazon do? They ship out the order but only give me one card and tell me that what I paid for was the price of ONE card, even though there was and you still can not find a listing for ONE SBLive card on any of their sites.

-- mrcodedude



(Read the Bold Above.) Now, if you TRULY got screwed over, I'm all for Consumer Rights. But the fact that you only ordered it EXPECTING compensation.....that's LAME!!! How many times have people on these boards gotten burned over LEGIT deals.



KeyserSoze
 

Gnurb

Golden Member
Mar 6, 2001
1,042
0
0
i think it's kind of funny that amazon banned you, never heard of that before...

g/l with returning it though!