I hate it when you talk to the techNOdweebs; " Have you rebooted to see if the problem comes back? " - Gateway Tech Support Duh???
Compaq 1st level support is just as bad or worse, depending on who you get. Called about a hard drive that was bad (MB/BIOS wouldn't recognize it in 2 same type PCs) and they insisted I follow along with them on "How to troubleshoot a hard drive" script that he had to stick to at all costs. Grrrr.
"Have you run the HD diags?" No, as the BIOS doesn't see the hard drive. Can't run BIOS diags if it doesn't see the hard drive.
It's the hard drive. I tried it in 2 PCs that are exactly the same config. Neither recognized it. I tried a good hard drive in the PC the bad hard drive came out of, and it worked fine.
"Oh." have you tried booting with a bootable floppy?" don't need to, swapping the hard drive proved everything in the PC works EXCEPT THE HARD DRIVE. The problem is the hard drive.
"Well, I really need you to run that HD diag so I can get an error code" How can I run the diags if the BIOS doesn't recognize the hard drive.....the hard drive is bad. It is under warranty, please replace it.
I finally hung up and called back later, got another tech who said. "Yep, the hard drive is bad, I'll send out another one".
Curse Compaq for wasting so much of my time on such a simple problem. :|
Ok, so I know that was OT, but I had to rant.
😀
Just so I can post something on topic,
LOL@NWM.......😉😉[img]i/expressions/face-icon-small-wink.gif[/img]