Ok Best Buy that was it...no more business EVER with your ^&%$##@ company

[SAWYER]

I have had nothing but horrible experiences the past few months, from the store to online customer support. I placed an order about two hours ago and decided to cancel, and the site says I have one hour. I am on hold for 30-40 minutes and nothing, I hang up. I call and express my concerns about going over the one hour and the operator said oh no worry, even though we close the lines in30 minutes, all calls that have been on hold will be answered past close time. 45 minutes later the phone boots me off and I call back and the operator was like yeah customer service is closed.


ARRRGGHHHHH

 

[Lithium381]

check your title and edit the swear words out.....bra

 

[nonameo]

They don't sell pudding, so I won't be shopping there.

 

[TheVrolok]

Are you really surprised about bad call center service regarding an order placed 7 days before Christmas?

 

[theflyingpig]

You should go an run a con on them, Sawyer.

 

[TheVrolok]

You should go an run a con on them, Sawyer.

2/10. Not as good as your usual, and no signature.

 

[SirStev0]

2/10. Not as good as your usual, and no signature.

Everybody knows this.

 

[theprodigalrebel]

What a retarded reason to resolve to never do business with a company.

 

[biggestmuff]

Waaaaahhhhhh, waaaahahhhhh

I want it MY way!!!!!!

 

[Dumac]

What a retarded reason to resolve to never do business with a company.

I know, I'm disappointed. I was expecting more of a substantial complaint.

 

[Colt45]

cancel payment..?

 

[OverVolt]

I avoid them because of the constant nagging over the extended warranty. Everyone knows this.

 

[kranky]

I notice that so many of these problems are caused by wanting to cancel an order that was just placed.

Why do so many people order something and then change their minds?

 

[JD50]

I notice that so many of these problems are caused by wanting to cancel an order that was just placed.

Why do so many people order something and then change their minds?

Incest, eating lead paint as a child, autism...could be anything really.

 

[Zebo]

Best buy for looking newegg for ordering. Everyone knows this.

 

[Elganja]

I notice that so many of these problems are caused by wanting to cancel an order that was just placed.

Why do so many people order something and then change their minds?

this

 

[marvdmartian]

Waaaaahhhhhh, waaaahahhhhh

I want it MY way!!!!!!

Confused BB with BK??? :hmm:

I almost always do my online BB orders to pick up in store. Wait until you get the e-mail saying you can go pick up your order, then call the store and tell them you're cancelling. They can reverse the sale right there on the phone, and save you from dealing with corporate CSR morons. :thumbsup:

 

[Bignate603]

I have had nothing but horrible experiences the past few months, from the store to online customer support. I placed an order about two hours ago and decided to cancel, and the site says I have one hour. I am on hold for 30-40 minutes and nothing, I hang up. I call and express my concerns about going over the one hour and the operator said oh no worry, even though we close the lines in30 minutes, all calls that have been on hold will be answered past close time. 45 minutes later the phone boots me off and I call back and the operator was like yeah customer service is closed.


ARRRGGHHHHH

That's your problem. Next time only buy something that you actually want.

 

[ultimatebob]

I'm still holding a grudge with Best Buy for their Black Friday fiasco at my local store... they sent me to the wrong line for my TV, wasting an hour and a half of my time. Bastards!

 

[SunSamurai]

What a retarded reason to resolve to never do business with a company.

Yeah tottaly I mean who stop doing business with a company just because they get screwed over by the help line???

 

[nick1985]

Incest, eating lead paint as a child, autism...could be anything really.

rofl

 

[allisolm]

Why do so many people order something and then change their minds?

And then blame the company?

 

[bobdole369]

I will not ever stand in line or wait to hand someone money. Maybe in the grocery or a local small restaurant, but thats a local store. NEVER wait at a big box or big company.

I refuse to shop at walmart because of this. I will pay more...

 

[PlasmaBomb]

I notice that so many of these problems are caused by wanting to cancel an order that was just placed.

Why do so many people order something and then change their minds?

People are dumb?

 

[Fritzo]

Are you really surprised about bad call center service regarding an order placed 7 days before Christmas?

First thing that entered my mind. Plus, he calls them just before they close.