Offline files - Unable to make connection

[ingeborgdot]

Offline files - Unable to make ..... Files of this type cannot be made available offline.
I am trying to figure out what to do. It is a word document for address labels. When we go to shut down the computer the sync comes on and then stops with this error message. What can I do to get this to stop coming up? Thanks.

 

[seepy83]

It is possible that there is a Group Policy preventing the file-type from synchronizing. Check with your Network/System Admin.

 

[ingeborgdot]

What will he have to do? Thanks.

 

[seepy83]

He will need to review what GPOs are being applied to the Computer and/or User accounts that are affected, and see if he has a policy set that blocks the file type.

 

[ingeborgdot]

Is there anyway that we can just keep that screen from popping up when we shut down the computer? That is all we want to do.

 

[seepy83]

Alternatively, you can store this particular document in a folder that is not set to synchronize, and you wont get the error anymore. I'm not recommending this...just check with your Sys Admin

 

[ingeborgdot]

So, just move it to a different location? It is only some address labels for no special purpose.