Officemax-Windows NT 4.0 wont recognize External Polaroid CDRW. Need help Fast!!!

[FFactory0x]

Im here at Copymax and our external Iomega External CDRW drive went down. I just got in and saw that they decided to grab a Polaroid Burnmax24ex External CDRW and use it as a replacement.
The problem-----

We are using Windows NT 4.0 and the Click N Burn software that came with the drive. The problem is that Windows wont recognize the drive in turn the burning programs dont either. What going on?
The drive is hooked up by USB. Please help me out, I need this to burn images for customers and without it im lost.

If we cant figure this out, i might grab another drive but iwould like to get this one workingWindows NT 4.0 wont recognize External Polaroid CDRW

 

[OpalFrost98GT]

Hmmmm...according to Microsoft; NT4 does not support USB Link

Can you install an internal CD-RW drive...that should work fine...

 

[Derango]

Yea, you should have checked to see if it was compatible with the OS before you bought it. NT does not do USB at all.

 

[FFactory0x]

It says it supports Win NT. By the way, i didnt buy it. My manager puller it off the officemax shelf and decided to try it. The iomega cdrw before worked off usb

 

[apoppin]

Originally posted by: FFactory0x
Im here at Copymax and our external Iomega External CDRW drive went down. I just got in and saw that they decided to grab a Polaroid Burnmax24ex External CDRW and use it as a replacement.

Is your external Iomega a USB drive? Try another Iomega drive . . . OR . . . if your O/S doesn't support USB, it might be time to do a dual boot with an O/S (almost any other) that will.

I think Philips still make an external CDRW that is both (or either) USB or parallel port.

 

[vetteguy]

There were some versions of NT that did have some specially engineered USB support (the SGI Visual Workstations come to mind) but off the shelf NT does not support USB. I don't know why the box would have said that. Can you move to Windows 2000? That should give you everything NT does with added goodies.

 

[stonecold3169]

Guys, this is a copymax computer, they can't upgrade the OS on it without corporate approval I'm sure.

Iomega has in the past, with zip drives anyways, written drivers for usb devices that allows them to work under OS the do not normally support them (The external usb zip100 under DOS is what springs to mind). That would explain why maybe the last drive did work and this one doesn't.

The only other thing I can think of is that drive is usb 2.0 compatable, under 1.x it will default to a max of 6x record speed. Perhaps with the win NT and an old old usb controller it can not detect the drive at all. I think your best bet will be to check and try a different brand product.