Office 97

[Sh4rpy]

I have w2k running office 97. There are several users setup on this pc and whenever any off them try to open an office document an error says the document is already in use by another user ( that user being the person already logged in). Even if rebooted and another user tries i get the same message...any ideas?

 

[EagleKeeper]

There may be a lock file that exists when-ever a person has opened a document and not closed it. Even if the doc is not modified, it is flagged. The when another user goes after the opened doc, they get the warning message.

You may need to set up procedures that all docs must be closed before exiting the program and or logging off the system

 

[Sh4rpy]

but this is happening on every single word document on the pc and not just a few, even docs that are copied from a floppy disk and then tried to open have the same problem.

 

[Sh4rpy]

bump...anyone else have some idea?

 

[EagleKeeper]

Contact M$ about the problem.

They may have a setting that can control the issue.

Also, post this question in off topic. Some-one there may have an idea.

What you are describing fits in with my earlier post theory about locks being placed on each file, not on the app.

As a test, open up a file, then generate a new file and then close the app.
Log off the user and log on with another user.
Try to open up the first file, then the second file.

If the first file opens and not the second, the M$ is placing a lock on the current file.
If both are able to be opened, log off the user while the app is active.
Log the first user back on and then repeat the opening file tests.

If the first file can not be opened, then the difference is that fact that the app must be closed before logging out.

Again, recommend that you contact M$ on the issue.