Riverhound777
Diamond Member
I have a client that has 7 computers with office 2007 on them. They deal with a lot of clients that do not have office 2007 and need to save the file types in a backwards compatible format. I have gone into each computer and set the default save type in options to 97-2003 format.
The problem is that it reverts back after a period of time to 2007 format and the user does not realize it. Then they send a document to someone and they cannot open it. I can't seem to figure out why it is switching back. I tried setting it as administrator but when I log in as the user it is set to the default format. Even more odd is that I can set it to 97-2003 format, log off or reboot without it changing back. But come a week later and i'm getting calls that it switched again.
Any ideas?
The problem is that it reverts back after a period of time to 2007 format and the user does not realize it. Then they send a document to someone and they cannot open it. I can't seem to figure out why it is switching back. I tried setting it as administrator but when I log in as the user it is set to the default format. Even more odd is that I can set it to 97-2003 format, log off or reboot without it changing back. But come a week later and i'm getting calls that it switched again.
Any ideas?