Office 2003 "Fatal Error During Installation"

aeroguy

Senior member
Mar 21, 2002
804
0
0
My work has an agreement with MS to provide a free home license of MS Office if we use it at work. I took home the install CD and get a "Fatal Error During Installation" when auto-launching SETUPPROSP1.EXE. If I try to launch the regular setup, it prompts me for a Product Key, which I obviously don't have (because it's a Volume License Key maybe?).

I had this previously installed on XP on the same computer just fine, but much later tried to add Frontpage and got the same error. I gave up since I knew I'd be upgrading to Vista soon. This is my media center PC, so I assume I installed something in Vista that I also had in XP that screwed it up... like SQL Server 2005 (for MyMovies plugin) or .net framework or something.

When searching for an answer, I came across references to LISTool.exe and network shares, but I'm obviously not deploying this over a network and have no idea to use this stuff. Thanks in advance.

Specs:
Dell E21
Vista Home Premium (from a clean install)
AMD Athlon 64 X2 5400+ @ 2.8 GHz
3 GB DDR2 533MHz Dual Channel RAM
250GB SATA OS Hard Drive (190 GB Free)
nVidia GeForce 7600GS
D-link USB Wireless G Network Adapter
Vbox Cat's Eye DTA-150 HD Tuner Card
Avermedia M780 Combo Analog/Digital Tuner Card

Contents of Office2003Pro(0007).txt:
---------------------------------------------------
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
4/9/2008 4:33:24 PM
Setup path: D:\SETUPPROSP1.EXE
Trying to get version of
D:\SETUPPROSP1.EXE
...succeeded.
D:\SETUPPROSP1.EXE is version 11.0.6176.0
Current version of Setup.exe: 11.0.6176.0
Deleting an existing chained install
Searching for .INI file: SETUPPROSP1.INI
D:\FILES\SETUP\SETUPPROSP1.INI
Settings file located: D:\FILES\SETUP\SETUPPROSP1.INI
GetTempPath returned: C:\Users\Nick\AppData\Local\Temp\

Reading settings file
D:\FILES\SETUP\SETUPPROSP1.INI
Located: D:\PRO11.MSI
Package to install: D:\PRO11.MSI
Apply transform:
CIW_Office2003_HomeUse.MST
Set Display Mode:
full
Set Completion Notice:
Yes
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Product\CheckUpdates" (Default: 0)
Value: 0
Product {90110409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
C:\Windows\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\CacheOnly" (Default: 0)
Value: 0
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\RemoveCacheOnly" (Default: 0)
Value: 0
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\EnforceCache" (Default: 0)
Value: 1
Adding Display Mode to command line: /qf+
General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUPPROSP1.EXE"

Writing Task: Main - Microsoft Office 2003
Path: C:\Windows\system32\msiexec.exe
CmdLine: /qf+ /I D:\PRO11.MSI TRANSFORMS=CIW_Office2003_HomeUse.MST LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUPPROSP1.EXE"

Reading Chained Install from INI file...

Writing Task: Chained Install 1 -
Path: D:\UPDATES1\OHotfix.exe
CmdLine:

Reading Chained Install from INI file...

Writing Task: Chained Install 2 -
Path: D:\SecureMailCA.exe
CmdLine:

Reading Chained Install from INI file...

Writing Task: Chained Install 3 -
Path: D:\OCONVPCK.EXE
CmdLine: /Q /C:"msiexec /i ocp11.msi /qb-"

Reading Chained Install from INI file...

Writing Task: Chained Install 4 -
Path: D:\msoc2.exe
CmdLine: /Q /C:"msiexec /i Msoc2.msi /qb-"

Looking for setup tasks to process.
4/9/2008 4:33:24 PM WaitForMsiExecDone...
4/9/2008 4:33:24 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\Purge" (Default: 0)
Value: 0
Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\DeletableCache" (Default: 0)
Value: 0
SetupXml is at: D:\Files\Setup\PRO11.xml

Parsing Download Info
Starting to load install configuration
Transforms are being used... attempting to cache them
Successfully parsed and added transforms to cache configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : D:\
Product Code : {90110409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRO11.MSI
Use Windows Installer : false

Files to Download:
File: (CIW_Office2003_HomeUse.MST)
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRO11.MSI (PRO11.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU011.XML (SKU011.XML_0002_1033)
File: A2561405.CAB (A2561405.CAB)
File: A3561405.CAB (A3561405.CAB)
File: A4561405.CAB (A4561405.CAB)
File: AV561403.CAB (AV561403.CAB)
File: CC561401.CAB (CC561401.CAB)
File: CD561401.CAB (CD561401.CAB)
File: CF561401.CAB (CF561401.CAB)
File: CL561401.CAB (CL561401.CAB)
File: CM561401.CAB (CM561401.CAB)
File: CP561401.CAB (CP561401.CAB)
File: CR561401.CAB (CR561401.CAB)
File: CS561401.CAB (CS561401.CAB)
File: E2561410.CAB (E2561410.CAB)
File: E3561405.CAB (E3561405.CAB)
File: E4561410.CAB (E4561410.CAB)
File: EV561405.CAB (EV561405.CAB)
File: G3561403.CAB (G3561403.CAB)
File: GV561403.CAB (GV561403.CAB)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: L2561403.CAB (L2561403.CAB)
File: L3561403.CAB (L3561403.CAB)
File: L4561403.CAB (L4561403.CAB)
File: L9561403.CAB (L9561403.CAB)
File: LV561403.CAB (LV561403.CAB)
File: M2561406.CAB (M2561406.CAB)
File: M3561404.CAB (M3561404.CAB)
File: M4561403.CAB (M4561403.CAB)
File: M9561403.CAB (M9561403.CAB)
File: MA561403.CAB (MA561403.CAB)
File: MC561403.CAB (MC561403.CAB)
File: MG561403.CAB (MG561403.CAB)
File: MH561401.CAB (MH561401.CAB)
File: MO561403.CAB (MO561403.CAB)
File: MT561403.CAB (MT561403.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1561403.CAB (O1561403.CAB)
File: O9561403.CAB (O9561403.CAB)
File: P2561401.CAB (P2561401.CAB)
File: P3561401.CAB (P3561401.CAB)
File: P4561402.CAB (P4561402.CAB)
File: PA561401.CAB (PA561401.CAB)
File: PR103368.CAB (PR103368.CAB)
File: PR103678.CAB (PR103678.CAB)
File: PR308246.CAB (PR308246.CAB)
File: PV561401.CAB (PV561401.CAB)
File: PW561401.CAB (PW561401.CAB)
File: Q2561405.CAB (Q2561405.CAB)
File: Q3561405.CAB (Q3561405.CAB)
File: Q4561405.CAB (Q4561405.CAB)
File: QV561405.CAB (QV561405.CAB)
File: SKU011.CAB (SKU011.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR308222.CAB (TR308222.CAB)
File: V3561403.CAB (V3561403.CAB)
File: W2561405.CAB (W2561405.CAB)
File: W3561405.CAB (W3561405.CAB)
File: W4561405.CAB (W4561405.CAB)
File: WV561405.CAB (WV561405.CAB)
File: X2561401.CAB (X2561401.CAB)
File: X3561401.CAB (X3561401.CAB)
File: YA561403.CAB (YA561403.CAB)
File: YB561408.CAB (YB561408.CAB)
File: YC561403.CAB (YC561403.CAB)
File: YH561403.CAB (YH561403.CAB)
File: YI561401.CAB (YI561401.CAB)
File: YL561402.CAB (YL561402.CAB)
File: YM561403.CAB (YM561403.CAB)
File: YO561403.CAB (YO561403.CAB)
File: YS561401.CAB (YS561401.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZA561401.CAB (ZA561401.CAB)
File: ZC561402.CAB (ZC561402.CAB)
File: ZD561402.CAB (ZD561402.CAB)
File: ZE561406.CAB (ZE561406.CAB)
File: ZF561402.CAB (ZF561402.CAB)
File: ZG561401.CAB (ZG561401.CAB)
File: ZH561403.CAB (ZH561403.CAB)
File: ZI561402.CAB (ZI561402.CAB)
File: ZJ561401.CAB (ZJ561401.CAB)
File: ZK561401.CAB (ZK561401.CAB)
File: ZM561401.CAB (ZM561401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZO561401.CAB (ZO561401.CAB)
File: ZQ561401.CAB (ZQ561401.CAB)
File: ZR561403.CAB (ZR561403.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZU561401.CAB (ZU561401.CAB)
File: ZV561401.CAB (ZV561401.CAB)
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUPPRO.INI (PRO11.INI)
File: SETUPPRO.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Reading from "D:\FILES\SETUP\SETUPPROSP1.INI": "Cache\LocalCacheDrive" (Default: )
Value:
Could''t find a local cache drive.
Already cached file: CIW_Office2003_HomeUse.MST
Already cached file: DW20.ADM_1033
Already cached file: DW20.EXE_0001
Already cached file: DWDCW20.DLL
Already cached file: DWINTL20.DLL_0001_1033
Already cached file: DWTRIG20.EXE
Already cached file: OCLEAN.DLL_1033
Already cached file: OCLNCORE.OPC_1033
Already cached file: OCLNCUST.OPC_1033
Already cached file: OCLNINTL.OPC_1033
Already cached file: OFFCLN.EXE_1033
Already cached file: OSE.EXE
Already cached file: PRO11.MSI
Already cached file: PSS10O.CHM_1033
Already cached file: PSS10R.CHM_1033
Already cached file: SETUP.CHM_1033
Already cached file: SKU011.XML_0002_1033
Completed download for file: CIW_Office2003_HomeUse.MST.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: CIW_Office2003_HomeUse.MST
Download retry succeeded
Completed download for file: DW20.ADM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.ADM_1033
Download retry succeeded
Completed download for file: DW20.EXE_0001.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.EXE_0001
Download retry succeeded
Completed download for file: DWDCW20.DLL.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWDCW20.DLL
Download retry succeeded
Completed download for file: DWINTL20.DLL_0001_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWINTL20.DLL_0001_1033
Download retry succeeded
Completed download for file: DWTRIG20.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWTRIG20.EXE
Download retry succeeded
Completed download for file: OCLEAN.DLL_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OCLEAN.DLL_1033
Download retry succeeded
Completed download for file: OCLNCORE.OPC_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OCLNCORE.OPC_1033
Download retry succeeded
Completed download for file: OCLNCUST.OPC_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OCLNCUST.OPC_1033
Download retry succeeded
Completed download for file: OCLNINTL.OPC_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OCLNINTL.OPC_1033
Download retry succeeded
Completed download for file: OFFCLN.EXE_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OFFCLN.EXE_1033
Download retry succeeded
Completed download for file: OSE.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OSE.EXE
Download retry succeeded
Completed download for file: PRO11.MSI.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PRO11.MSI
Download retry succeeded
Completed download for file: PSS10O.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10O.CHM_1033
Download retry succeeded
Completed download for file: PSS10R.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10R.CHM_1033
Download retry succeeded
Completed download for file: SETUP.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SETUP.CHM_1033
Download retry succeeded
Completed download for file: SKU011.XML_0002_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SKU011.XML_0002_1033
Download retry succeeded
Finished CDCache Download, retrieving msi download info
4/9/2008 4:33:27 PM
Error 0x8007000f
Failed to get resource info.
LocalCache has failed. EnforceCache has been set. Exiting...
Shutting down chained setup processing.


***** Setup exits
4/9/2008 4:33:29 PM
(return = 0)
<b
 

aeroguy

Senior member
Mar 21, 2002
804
0
0
Solved my own problem.

Copied the contents of the CD to the CD Drive, the opened the setupprosp1.ini file and uncommented CDCACHE=auto and LOCALCACHEDRIVE=C:

Worked like a charm.