BF '07, glorious times for all. I'm shopping for a HDTV to use as a computer monitor (so 1080p only). My original target was a 32 or 37" tv, alas none of those were 1080p so I was forced to go 42"+. Sears had a TV they advertised as 1080p (Proscan I believe was the brand name). I buy it, bring it home and am loving it as I'm setting up my new computer (ie no video drivers for a bit) (built a new computer that same weekend as well). So get the new computer up to speed, get video drivers installed and...WHAT? 1920x1080 looks like shit yet 1366x768 looks perfect. So I run Bioshock and run it at 1080p and 1080i and of course they look exactly the same because the tv can accept the 1080p input but scales it down to 1080i. Flustered I look for a TRUE 1080p TV. Thinking sears will be cool about this I shop their site looking for a suitable replacement. I settle on the Vizio 42" 1080p as it had 0 bad reviews. Call them up (salesman tells me not to worry about bringing the box it (proscan) came in). The charge me 15% restocking fee for me returning a (defective by my measure. Good/great 1080i TV, shitty 1080p TV) TV ($135).
http://www.sears.com/shc/s/s_1...on=ORIGINAL_SORT_ORDER
Anyone thats set a LCD Monitor to a higher resolution then its native resolution knows exactly what I'm talking about when I saw it looks like crap. So no one at Sears seems to give a shit and I exchange a few emails, the last of which (after they sent me an email saying in 5 days they would contact me... i contacted them 26 days later pointing out that they had not, in fact, contacted me to resolve this) and what did they tell me after I looked at my inbox for 26 days straight at that email waiting for them to reply? "contact Proscan about getting your $135 refunded". Yeah like proscan is going to give a flying crap about the $135 you got from me because I returned their crappy product!.
If I bought a drill that promised 250ft-lb torque, and I take it home and it can only do 200ft-lbs and I can prove to sears that they are selling a bunk drill, would they charge me a restocking fee because they sold me a shitty product? I'd hope not. Yet I can prove they sold me a crappy TV.
Audio/Video?? No, this post isnt about the merchandise I purchased, its about how bad sears is... I'm not critquing either TV, im pissed off at the retail chain..... Originally posted in Off Topic.
http://www.sears.com/shc/s/s_1...on=ORIGINAL_SORT_ORDER
Anyone thats set a LCD Monitor to a higher resolution then its native resolution knows exactly what I'm talking about when I saw it looks like crap. So no one at Sears seems to give a shit and I exchange a few emails, the last of which (after they sent me an email saying in 5 days they would contact me... i contacted them 26 days later pointing out that they had not, in fact, contacted me to resolve this) and what did they tell me after I looked at my inbox for 26 days straight at that email waiting for them to reply? "contact Proscan about getting your $135 refunded". Yeah like proscan is going to give a flying crap about the $135 you got from me because I returned their crappy product!.
If I bought a drill that promised 250ft-lb torque, and I take it home and it can only do 200ft-lbs and I can prove to sears that they are selling a bunk drill, would they charge me a restocking fee because they sold me a shitty product? I'd hope not. Yet I can prove they sold me a crappy TV.
Audio/Video?? No, this post isnt about the merchandise I purchased, its about how bad sears is... I'm not critquing either TV, im pissed off at the retail chain..... Originally posted in Off Topic.
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