The reason I emailed them wasn't because I needed help necessarily. Sometimes, I just want more information on their products, such as what form of texture compressions they used, were they planning on fixing the HyperZ issue for Direct 3D that when enabled, would corrupt my games (this was when i was trying to decide on whether to sell one of my ATI Radeon's or not), when were they going to release Win2K drivers for Rage Fury Maxx, problems with Quake III Arena and the ATI Rage 128 a while back etc and the mouse cursor, etc. And I didn't just mention ATI. I also said I was not pleased with an Asus video card that went bad a while back and I was trying to RMA. Damn. conlan asked for an opinion and I gave mine. He is not entitled to only opinions from ATI fans.