OE has removed access to the following attachments in your mail

laserman

Junior Member
Dec 7, 2001
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I have started to receive this message on every email that comes in on Outlook Express on two of my computers, one running WinXP, the other Win2000. Both computers have Norton Antivirus, disabling it does not stop this. Every attachment cannot be opened or accessed. I have no idea what OE is. The message shows up on top of the message window, and the attachment is grayed out. Can you provide me with information as to what is causing this, and what I can do to stop it. Thanks in advance.
 

Fireman

Golden Member
May 18, 2000
1,269
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Well OE is outlook Express. I don't use it, but check the security settings under the tools or options tab and look for something set to the max.
 

JustinLerner

Senior member
Mar 15, 2002
425
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I might look at the following first. In your Internet Options (inside the Control Panel), look at the Security tab and click on the Internet world icon. Then select Custom Settings and verify the following: Between the first category, ActiveX Controls and Plugins, and the third category Microsoft VM, there is a Downloads category with File Download and Font Download options. If your Internet settings have File Downloads disabled, this will affect any download attempt from the Internet, including attachments in your e-mail. You can change this manually and then save the setting for your Internet connection security, or you can choose another security level which enables downloads. (Font downloads may be good to set to Prompt if you want to be able to read webpages with special fonts or their original language fonts.)

Probably the above mentioned settings are causing your problems. So then what are the possibilities of the following for problems with messages and attachments?


Sounds possibly like some mime types may not be right (somehow changed or deleted), or your encoding bit level/decoding level is not properly detecting, or someone else is sending messages to you in another encodign format. For example, if you send RTF formated messages to someone else who receives only in plain text (UUENCODE), they will not be able to see your messages properly and then all attachments to them would also be affected, but then so would the message if not in plain text. Or if you send in Unicode, the others who receive your message may not be able to read it properly. OE should receive all of those properly though. (If it's not, you may want to get a service pack for OE or a newer version of OE if possible)

In OE 6, Options, the Read Tab, where you see Fonts, there are two buttons. From the International selection, you may want to select the option to "Use default encoding for all messages"
This is the help explanation for this setting: "Displays all incoming messages using the default encoding regardless of the message headers. Select only if your messages are frequently unreadable because the language specified in their headers is inconsistent with the message bodies."

If that doesn't help, in the same Fonts area, next to International, select the Fonts button. From there you have the option to select Font Settings. They default font type should be Western Europe if you are in the US/Canada or western Europe. After that is verified or selected, make sure your encoding also is Western Europe.

If this helped, let us know.
 

Smilin

Diamond Member
Mar 4, 2002
7,357
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Your Answer:

Tools -> Options -> Security Tab
Uncheck the box that says, "Do not allow attachments to be saved or opened that could potentially be a virus".



*Rant mode on*
That is the stupidest lame-a55ed, cheap and lazy way to plug a security hole that has existed since windows 95. Microsoft outlook (and express) are quite simply the best virus delivery sytem with added email functionality that I've ever seen. Bill Gates is an a55-goblin.
*Rant mode off*
 

Bleep

Diamond Member
Oct 9, 1999
3,972
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That is the stupidest lame-a55ed, cheap and lazy way to plug a security hole that has existed since windows 95. Microsoft outlook (and express) are quite simply the best virus delivery sytem with added email functionality that I've ever seen. Bill Gates is an a55-goblin

I will agree with that!!!!
Here is a little advice----do not use Outlook Express. Download some 3rd party E-Mail program , I personally like Fox Mail.
Bleep