Question Odd video problem

BoomerD

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Feb 26, 2006
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I downloaded and installed the newest nVidia drivers (511.23) directly from nVidia earlier. (card is an ASUS RTX 2070) All of a sudden, games won't load, benchmark software won't load (or even install) nothing "3D" seems to work. I've rolled the drivers back to the last one I used, (466.27) did the clean install, but same problem exists.
I have video...posting from that computer right now...but...??? I've tried Steam, Origin, can't load any game, can't even install things like Unigine Heaven won't even install. Not sure what to even try next.
I guess it could be a psu issue...maybe, but that would be kind of a surprise. This thing has been rock solid for almost 3 years. (CWT something or another....rig is an IBuyPower pre-built)

Even things like Device Manager load...then crash.

I neglected to mention...and it's probably pertinant..

after updating the nVidia drivers, I ran both the MSI and ASUS overclock scanners. I'm ordered an new Dell 32" QHD monitor and wanted to be sure the card would handle the increased resolution and refresh rates. Both versions ran fine to a point...but also failed. No report that I can find to see why. Temps never got above 75F.
Once it warms up a bit, I'm going to take the pc outside for a much-needed cleaning. At that time, I'll recheck all the connections and look to see if anything seems amiss.
 
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DAPUNISHER

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It may be the drivers are not responsible, but let's start there. Download and run DDU - https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Follow the directions, they are important. Then install the latest drivers again.

Check your temps and voltages with https://www.hwinfo.com/download/ If the PSU is dying, at least one of the voltages will go out of normal range.

If the problem persists, install https://www.resplendence.com/whocrashed and see what it says. You can use the event viewer built into windows, but it is a little more involved to sort through.

Next, https://crystalmark.info/en/download/ cystaldiskinfo will tell you if your boot drive is going bad. The standard version is my preference.

Memtest is the easiest way to tell if a stick of ram is flaky. Aside from pulling a stick at a time and testing. https://www.memtest86.com/
 
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BoomerD

No Lifer
Feb 26, 2006
58,705
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126
It may be the drivers are not responsible, but let's start there. Download and run DDU - https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Follow the directions, they are important. Then install the latest drivers again.

Check your temps and voltages with https://www.hwinfo.com/download/ If the PSU is dying, at least one of the voltages will go out of normal range.

If the problem persists, install https://www.resplendence.com/whocrashed and see what it says. You can use the event viewer built into windows, but it is a little more involved to sort through.

Next, https://crystalmark.info/en/download/ cystaldiskinfo will tell you if your boot drive is going bad. The standard version is my preference.

Memtest is the easiest way to tell if a stick of ram is flaky. Aside from pulling a stick at a time and testing. https://www.memtest86.com/
Thanks. i'll try those after I do some cleaning...and updated the op with some more info that I neglected to add last night.
 

BoomerD

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Feb 26, 2006
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Well...phew...after a thorough "de-dusting" and double checking all connections, everything SEEMS to be working. I'm still going to use the DDU, remove the drivers and reinstall them.
Ran HWINFO...voltages (to my untrained eye) look acceptable:

 

DAPUNISHER

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Aug 22, 2001
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Voltages are good, but that 109C temp is not. Especially given it is winter. I am guessing that is the VRMs? If you put your finger near the VRM heatsink you should be able to feel the heat pouring off of it. I would suggests removing the heatsinks if it has them, and looking to see if it has thermal pads. You could buy and install new ones for them. Or get a fan on them or something.
 

BoomerD

No Lifer
Feb 26, 2006
58,705
6,901
126
Voltages are good, but that 109C temp is not. Especially given it is winter. I am guessing that is the VRMs? If you put your finger near the VRM heatsink you should be able to feel the heat pouring off of it. I would suggests removing the heatsinks if it has them, and looking to see if it has thermal pads. You could buy and install new ones for them. Or get a fan on them or something.
Yeah, not sure what that is...I'll do some research. I know a few of the screens were pretty packed with dust and dog hair. o_O Ok didn't think it had been THAT long since it was cleaned. I took time to clean my wife's Dell...my grandson said, "wow...there's a whole ecosystem in there!" Dust and cobwebs...
 

DAPUNISHER

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Aug 22, 2001
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According to HWINFO, It's an invalid readout from a sensor input that's not connected
That's good news.

Seems you went full native and abandoned all your DIY rituals when you bought that prebuilt. :p
 

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