Odd problem when I shut down computer

[coinz]

I had a virus on the comp and I formatted (I formatted again and it's still doing the same thing) if I shut down the computer and turn it back on it won't boot says disk failure insert system disk..

If I go into the bios the harddrive is showing up I just click auto detect then save it will then boot fine (sometimes gotta do this a few times) or I put the windows cd in it loads up says the harddrive is missing I go into recovery..still won't detect the drive but as soon as I exit it will then boot up

It's running perfectly no problems while I'm on it but as soon as I shut down it loses it again. Just wanted to see if there was anything I could do otherwise I'll just send it in for RMA it's under warranty.

 

[myocardia]

There's nothing wrong with your drive, besides the fact that it's still infected. Formatting does absolutely no good when you've contracted a boot sector virus, since the boot sector doesn't get formatted. You're going to have to download the software from your hard drive manufacturer's website that will enable you to do a zero fill on the drive, which overwrites the entire drive (including the boot sector) with zeroes. You'll want to download it from a "clean" computer.

 

[coinz]

Originally posted by: myocardia
There's nothing wrong with your drive, besides the fact that it's still infected. Formatting does absolutely no good when you've contracted a boot sector virus, since the boot sector doesn't get formatted. You're going to have to download the software from your hard drive manufacturer's website that will enable you to do a zero fill on the drive, which overwrites the entire drive (including the boot sector) with zeroes. You'll want to download it from a "clean" computer.

it's a western digital drive all I can find on their site is data lifeguard tools I have the WD7500AAKS 750 GB

 

[coinz]

damn n/m I just saw I downloaded the wrong program their's two of them

diagnostics has the write zeros

 

[Nothinman]

I would say that drive is dying. Boot sector viruses are extremely rare these days and I don't know of any that cause the drive to not startup properly.

 

[coinz]

aite I think I'll send it in for RMA anyone used WD rma before..how does it work I see the option for them to send it first..do I then have to pay for shipping or do they have a return package

 

[myocardia]

Originally posted by: Nothinman
I would say that drive is dying. Boot sector viruses are extremely rare these days and I don't know of any that cause the drive to not startup properly.

He never said the drive won't start, he said he gets the Windows "No boot disk" error, which is what happens with all boot sector viruses. Also, if he's got a sector going bad, and that sector is his boot sector, zeroing the drive will help. I actually had that happen to a disk about three years ago (the boot sector failing), and that disk is still in use by the person I ended up giving it to. If the drive itself is failing, WD will most likely ask him to download and run their software on it, before granting an RMA.

 

[Nothinman]

He never said the drive won't start, he said he gets the Windows "No boot disk" error, which is what happens with all boot sector viruses.

No, the boot sector viruses I've run into were smart enough to boot properly. One in particular encrypted the partition table so that if you booted from another device the drive was unreadable.

Also, if he's got a sector going bad, and that sector is his boot sector, zeroing the drive will help.

Not usually but even if it does he's only delaying the inevitable because once a drive starts getting bad sectors they almost always die shortly thereafter.