Oakleys -- Can I get it fixed?

[Ranger X]

I have a pair of Oakleys that I got last year on eBay. Is it possible to bring it to an Oakley store to get it fixed (for free or for a small charge)? A screw is loose and one of the nose piece is missing. Anyone have any experience with this?

 

[mrCide]

my buddy's oakleys got scratched up over time and he called them, got them replaced for i think $30? or something

 

[minendo]

Originally posted by: Ranger X
I have a pair of Oakleys that I got last year on eBay. Is it possible to bring it to an Oakley store to get it fixed (for free or for a small charge)? A screw is loose and one of the nose piece is missing. Anyone have any experience with this?

When my Oakley EyeJackets broke, I stopped by a Sunglass Hut and they told me I had to mail the glasses into Oakley. Of course, the damage done to my glasses were much worse than what you have described.

Instead of taking them in to a store, just buy an eyeglass repair kit from a local drugstore. They usually include a small magnifying glass, small screw driver, and some screws. Not sure where you could get the nosepiece from though.

 

[fonzinator]

Any sunglasses shop will put a new screw in for you for free (or at least they should). The nose piece may cost a few bucks, but you can do all of this yourself. Heck...any sunglasses shop should give you the nose piece for free too. I used to sell sunglasses and I'd replace missing screws and nose pieces all the time for no charge. Just call around until you find someone willing to do it for free.

Oakley has a one time repair policy (or at least they used to). If you bust your glasses, and I mean really bust em, you can send them to Oakely and they will fix them for free ONCE. Subsequent repairs will be charged. Do they still do this??

 

[minendo]

Originally posted by: fonzinator
Oakley has a one time repair policy (or at least they used to). If you bust your glasses, and I mean really bust em, you can send them to Oakely and they will fix them for free ONCE. Subsequent repairs will be charged. Do they still do this??

Not to my knowledge. My eyejackets broke and I have to ship them in with a check for $25 to get the repair done.

 

[fonzinator]

Originally posted by: minendo

Originally posted by: fonzinator
Oakley has a one time repair policy (or at least they used to). If you bust your glasses, and I mean really bust em, you can send them to Oakely and they will fix them for free ONCE. Subsequent repairs will be charged. Do they still do this??

Not to my knowledge. My eyejackets broke and I have to ship them in with a check for $25 to get the repair done.

Figures. They probably stopped that one free repair because almost every single pair of eyejackets ever made broke. When I used to sell sunglasses, I'd see 3 or 4 pairs a week come in that had the arm broken right where the rubber pad met the plastic. I hope they've improved their quality since then.

 

[amnesiac]

If you have the warranty card send it into the address and they might fix them. I know plenty of people who've busted their Oakleys and had them repaired free.

 

[minendo]

Originally posted by: fonzinator

Originally posted by: minendo

Originally posted by: fonzinator
Oakley has a one time repair policy (or at least they used to). If you bust your glasses, and I mean really bust em, you can send them to Oakely and they will fix them for free ONCE. Subsequent repairs will be charged. Do they still do this??

Not to my knowledge. My eyejackets broke and I have to ship them in with a check for $25 to get the repair done.

Figures. They probably stopped that one free repair because almost every single pair of eyejackets ever made broke. When I used to sell sunglasses, I'd see 3 or 4 pairs a week come in that had the arm broken right where the rubber pad met the plastic. I hope they've improved their quality since then.

Exactly where mine broke. However, both the left and right arms broke.

 

[Ranger X]

Thanks for the info guys. I actually went to Oakley's website and found that their main HQs is very close to where I live.

 

[Ns1]

Originally posted by: Ranger X
Thanks for the info guys. I actually went to Oakley's website and found that their main HQs is very close to where I live.

then go to foothill ranch (or tustin, wherever it was) and get it fixed, that's what i did after i sat on em

 

[0roo0roo]

don't buy oakleys from ebay

if you have the reciept, warrantee replacement is pretty easy. it does cost yes.

 

[Atlantean]

I have a lifetime warranty on my frames... I have oakleys juliet's.