O GOD I need help!

[JavaAddict]

I need some input and emotional support. Sorry for a little story, but my 7 grand dream machine is causing nothing but troubles. Had the machine 1 hour, and it totally died. No power at all. No matter how much resetting, pounding, could bring it back to life. RMAd back to Velocity Micro. They rebuilt the system got it running. They installed Doom 3 and tested on a 17" or 18" monitor. (1280X1024).

Received the systems, no shutdowns, but no support for running games full screen. The problems lies in that I have 23" monitor. When right clicking on the display, the system recognizes the Cinema HD Display and supports the native resolution of 1920 x 1200. Desktop and Office Apps run fine. This is with SLI enabled and with the 66.93 drivers.

However, when I look at the resolution slider, it only has very limited resolution options, 800 x 600, 1024 x 768, 1280 x 1024, and 1920 x 1200. When I connect the diplay to even my old shuttle with ATI 9700 AIW, I get the all the resolutions options including 1600 x 1200, 1152 x 864, etc.

When I start DOW 40K or Doom 3, the screen is unviewable. I had to connect on old 18 LCD to the system, decipher the screen garbage, set the game to the highest setting it could support, reconnect the cinema display, again was just barely able to decipher the menu options to get the game settings to the 1600 x 1200 setting. Restart the game, Doom 3 fills the screen from top to bottom, but fills the screen from the left and appears to stop at the horizontal 1600 pixel. Not in a window, just stops. Hence, you can still see the time and task bar icons. (This process doesn't work for DOW) I have called EVGA support and Vel Micro support and no ones has even tested on a 23" monitor and don't even have one in the lab. When I ask about possible settings for interpolation, the tech didn't know what it meant.

I have a Dell XPS with a X800XT, on loan, runs everything fine. Not one problem with any game on the 23" monitor. Doom 3, DOW, HL2, ect., all fill the screen and run at 1600 x 1200.

Anybody else having problems with SLI and Geoforce 6800 Ultras? Any suggestions? Am I crazy to ask Velocity Micro to give a full refund?

 

[JackBurton]

1600x1200 is an official supported resolution for D3, 1920x1200 is not. Try this to set the resolution to 1920x1200 for Doom3.

Anybody else having problems with SLI and Geoforce 6800 Ultras? Any suggestions? Am I crazy to ask Velocity Micro to give a full refund?

I don't know about a full refund, but what is up with 7 grand for the machine? Jesus! I wish I knew you, I would have built you one for waaaaay cheaper!

 

[Regs]

7 grand? Did you build a gaming machine or a workstation?

 

[imported_Computer MAn]

Originally posted by: Regs
7 grand? Did you build a gaming machine or a workstation?

I guess thats what happens when you buy bleeding edge prebuilts.

 

[JavaAddict]

2 grand of the cost was just the monitor. When I priced building the system myself, it looked like with all the components priced (through newegg, pcplus, etc,) it was going to cost the same as going with a Velocity Micro. Also, who can find 6800 Ultras?, everytime I would see one (or a ATI X800 XT PE) it was gone before I could even blink.

I guess my concern is that even though the system is bleeding edge, the Dell XPS would run Doom, DOW, HL2, etc at 1600x1200, fill the entire screen, and have no artifacts, sparkles, lines etc. (wish I didn't have to give it back - this forced the issue to purchase a new system, and of course why not go with something that's rated "kick ass" by Max PC).

So, if you build a system yourself, you take the risk. But even if its bleeding edge and has problems, does the vendor take the risk?

Also, should I expect a updated driver to fix this, or am I just toast?

 

[JavaAddict]

One last thought? When is something bleeding edge? These systems are now offered by Alienware, Voodoo, Velocity Micro, and being reviewed in mags. If it is a commercially available pc, should we expect it to work? IF 23" lcd monitors are available from HP, Sony, Samsung, Apple, shouldn't we expect it the vendor's to take responsibility for the testing.

 

[magomago]

Defintely contact them and let them know. You dumped 7k at once, and I find it ridiculous to have anything but the BEST warranty plan included already so they should be doing it falcon style and shipping overnight on their bill.