Nvidia Graphic corruption and 780i

[Gravien]

Hi, everyone. I'm new here.

I wasn't really sure where to start this topic, since I believe it is somewhat related to the 780i motherboard after reading the threads I found. (link at the bottom of post)

Basically, this is the issue.

When I watch movies (divx, xvid, mpg), sometimes there are vertical streaks appearing all over the screen. After I close the media window, there is still an area of about 1 sq. in. around the mouse pointer that is affected (having vertical streaks). It won't go away unless I reboot. The same goes for all the video files I opened after the problem occur (streaks stay there until reboot).

Direct link to a screenshot:
http://www.evga.com/forums/upf...71964659D8EFB110CD.jpg
http://img214.imageshack.us/img214/2710/errorsie8.jpg
http://img72.imageshack.us/img72/7152/img15413vt9.jpg

- credits to zerocool2k

-----

I personally have had this issue for the past 2 months or so. Back then I tried to search the internet for help but there wasn't any information around yet. But seems like more and more people are getting this issue.

Notes:
- I am personally using two evga 8800 GT OC, and I have swapped cards around. The problem still occus.
- I have more than enough power, definitely not a PSU problem.
- Not caused by overheat.
- I've suspected video drivers causing the problem, and I've tried many versions. Problem still occurs.
- Have reinstalled windowsXP from scratch, didn't help
- The problem DOES NOT occur while playing games, only happens when watching videos.
- People who have Vista, have this problem as well.

Here are 2 other thread I found with the people all having the same issue, and no resolution has been found yet:
http://www.evga.com/forums/tm.asp?m=253891&mpage=1&key=

http://evga.com/forums/printable.asp?m=318413

I'm just hoping that all the professionals here with their knowledge could help us out. This is somewhat turning into a "major" issue, and is very irratating.

Thanks

 

[Gravien]

Just found an interesting post in one of the threads:

-

Hello everyone I'm new to the forum but I been a avid reader for about a few years on here.

I also have the same problem with the OP, I did a test with my EVGA 780i motherboard. By doing this, I swapped all my hardware onto a new motherboard Gigabyte VA-P35-DS3L, double boxed World of Warcraft and played a series of videos (Initial D - First Season) at the same time for 2 hours everything was fine. After that I left Initial D playing overnight along with COD4 in windows mode playing. I woke up in the morning found out it was still up and running. I came to a conclusion that nothing was wrong with my Hardware.

Satisfied that nothing was wrong with my hardware. I then took everything out, put in the EVGA 780i into the case and swapped the hardware onto it. Installed the OS and games, and transfered Initial D onto the drive. Took a deep breath and fired up COD4 and Initial D. About 3 minutes the video file started artificating, and 4 second later, BSOD. Maching Check Error was what it gave me and while I booted back into windows. It said windows had recovered from a serious error, I clicked on ok and it gave me a list of hardware that could be bad.

CPU
PSU
RAM
Motherboard

Out of those three I know don't have any problems, it must be the motherboard. So I did another run, but this time without the video playing. Double boxed WoW for 2 hours, everything went fine. Then left COD4 on overnight, woke up in the morning everything was fine. After that opened up Initial D, watched for about 15 minutes and what do you know... artifacting and followed by a BSOD.

I turned everything off, swapped back the Gigabyte Motherboard, reinstalled everything. Watched the whole Initial D First Season, everything was fine.


Both Machines had the same specs except for the motherboards.
CPU: Q6600
RAM: 4GB
PSU: Antec 650watt
GPU: EVGA 8800 GTS 640
HD: WD SATA 160GB

Video to test each motherboard
Initial D - First Season

Program to watch the video's
VLC - No codecs needed.

Operating system
Windows Vista x64 test with all Hotfixes and Patches

Motherboards
EVGA 132-CK-NF78-A1 LGA 775 Nvidia Nforce 780i SLI
Gigabyte GA-P35-DS3L LGA 775 Intel P35

I came to a conclusion that it was in fact the EVGA 780i Motherboard that was causing the artifacts when playing video files or what not. I do not have a resolution of how to solve it. Maybe it's the 780i drivers? The northbridge or southbridge? I do not know. Playing games, and doing anything on the EVGA 780i board is fine, except when watching videos. Right now I am using my Gigabyte GA-P35 motherboard and waiting for an answer from the techs of how we can solve this, because I do not want to stare at my 780i collecting dust.

-

-Credits to djxeno

 

[PAoReVoLT]

hi we had the same problem with s2f (also 780i) from asus we had the thread going on here

http://vip.asus.com/forum/view...page=1&SLanguage=en-us

please check it out hope somebody (should be nvidia) help us out i think there will be tons of people has this problem hundred speak out in forum as i checked evga, nvidia, asus forums has these big thread going 100+ reply but nobody figure it out and i think may be hundreds or thousand just read but not posting

nvidia should statment something out tell us they are working on it or something otherwise they will lose a lot of royalty customer to intel & ati

 

[Ramrod126]

Just chiming in to let everyone know it is NOT just the 780i. The 750i and, to a lesser extent tghe 790i also experience this problem.

EDIT: I uploaded a video of this problem to youtube. Here it is.

http://www.youtube.com/watch?v=TYHuzJSpORw

 

[nRollo]

Originally posted by: Ramrod126
Just chiming in to let everyone know it is NOT just the 780i. The 750i and, to a lesser extent tghe 790i also experience this problem.

EDIT: I uploaded a video of this problem to youtube. Here it is.

http://www.youtube.com/watch?v=TYHuzJSpORw

Very strange!

I've watched an absolute TON of video on my 780i and 790i, no issues whatsoever, with SLi, 3 way SLi, Quad SLi, and even single card installed.

Must not be a "universal" problem.

 

[nitromullet]

I actually had this crop up as well as soon as I got my 780i board, but I never put the two together until seeing this thread. Wonder if there will be a fix.

 

[Keysplayr]

Originally posted by: nitromullet
I actually had this crop up as well as soon as I got my 780i board, but I never put the two together until seeing this thread. Wonder if there will be a fix.

Nitro, do me a favor. I would like to try exactly what you did. Tell me what I need to do to replicate your problem. I have to see this for myself, if I can. I have the 790i.

Is it ANY video? Like if I play a DVD? Or do I need to play 3 movies at once like Ramrods video link above?

Point me to a download. Something, anything. MPEG, whatever.

Thanks,

keys

 

[nRollo]

Originally posted by: keysplayr2003

Originally posted by: nitromullet
I actually had this crop up as well as soon as I got my 780i board, but I never put the two together until seeing this thread. Wonder if there will be a fix.

Nitro, do me a favor. I would like to try exactly what you did. Tell me what I need to do to replicate your problem. I have to see this for myself, if I can. I have the 790i.

Is it ANY video? Like if I play a DVD? Or do I need to play 3 movies at once like Ramrods video link above?

Point me to a download. Something, anything. MPEG, whatever.

Thanks,

keys

LOL- I sent him a PM asking the same thing earlier.

I got on my 790i computer, watched a few chapters of "Donnie Darko"- no problem. So then I downloaded a mpg of a dog eating a snake- nothing- no problem.'

So then I went to some ....errrr.....sites.....that feature mpgs of an ....errrr..."artistic" nature....nothing, no problem.

I will admit I've never had three movies playing at once, but doubt I ever would.

 

[Ramrod126]

O.K., let me try to clear some stuff up. This issue happens at random, watching just one video. It is not easy to reproduce under those conditions though, it is VERY random.

The reason I ran three movies at once is because that guarantees the problem in my particular case.

Now, if you think that three movies at once is too much let me say I can run three, or more, at once on my wife's computer. She has a single core intel P4 2.4 and an AGP Radeon HD2600. I think that if hers can do it mine should certainly be able to do it.

The reason no one is giving you any specific video is because it happens at any time, with any video with no rhyme or reason.

Also, it seems to happen less frequently on 790i systems. There is a 630 post thread about this issue at the EVGA forum, plus threads at just about every other motherboard manufacturers website.

This is far from a rare occurance.

 

[Keysplayr]

Originally posted by: Ramrod126
O.K., let me try to clear some stuff up. This issue happens at random, watching just one video. It is not easy to reproduce under those conditions though, it is VERY random.

The reason I ran three movies at once is because that guarantees the problem in my particular case.

Now, if you think that three movies at once is too much let me say I can run three, or more, at once on my wife's computer. She has a single core intel P4 2.4 and an AGP Radeon HD2600. I think that if hers can do it mine should certainly be able to do it.

The reason no one is giving you any specific video is because it happens at any time, with any video with no rhyme or reason.

Also, it seems to happen less frequently on 790i systems. There is a 630 post thread about this issue at the EVGA forum, plus threads at just about every other motherboard manufacturers website.

This is far from a rare occurance.

Well, I'd like to try to force it to happen. Like you did with 3 vids to ensure it would happen.
So, what do I have to do. Play a DVD, and two other movies from the hard disk? I only have one DVD in my rig at the moment. Never thought I'd need 3. LOL.

Let me know and I'll be glad to try out anything.

Keys

 

[Ramrod126]

I just play any three videos from my hard drive, one in VLC, one in media player and one in Nero Showtime. This will cause it to happen,on my system, without fail in less than 2 minutes.

Watching only one video, which of course is normal it can happen anywhere between 5 minutes and 4+ hours so you can see why I did it the short way. My little Kodak doesn't have the kind of memory to record for 4 hours (not to mention my attention span).

I think one from DVD would work as well although I haven't tested that. I do have three DVD drives though so maybe I should try that too, it just hadn't occurred to me.

I appreciate your eagerness to help but seriously, if you don't already have this problem I wouldn't go looking for it, unless it is a test rig or something.

 

[Puffnstuff]

Well I'm one of the posters over at the asus forum and yes I've had the problem with my mb. It is random and you never know when it's coming but there's no mistaking it when it happens.

At first my machine would just halt with a bios bsod stating that I had a hardware failure. I then began poking around in my bios and upped my voltages. Afterwards my screen would just scramble while watching a video. I upped my voltages again and I've not seen this problem again but that's how it's been..just shows up without warning.

I also have an evga 780 sli version a1 and this has never happened on it. I haven't tried watching more than one video at a time either. It happens whether I run sli or single and there's no set time or place in a video where it happens.

I filed a ticket with asus tech support and they want me to rma the mb for replacement.

 

[Keysplayr]

Originally posted by: Ramrod126
I just play any three videos from my hard drive, one in VLC, one in media player and one in Nero Showtime. This will cause it to happen,on my system, without fail in less than 2 minutes.

Watching only one video, which of course is normal it can happen anywhere between 5 minutes and 4+ hours so you can see why I did it the short way. My little Kodak doesn't have the kind of memory to record for 4 hours (not to mention my attention span).

I think one from DVD would work as well although I haven't tested that. I do have three DVD drives though so maybe I should try that too, it just hadn't occurred to me.

I appreciate your eagerness to help but seriously, if you don't already have this problem I wouldn't go looking for it, unless it is a test rig or something.

Of course I'm eager to help, but how will I know if I have this problem or not unless I try?
You said the 790i also suffers this problem to a lesser extent. Well, who better to check it out than those of us who have these models you listed above. I hardly ever use my computer to watch movies unlike a lot of people. I use my TV 99.9% of the time.

I just watched X-MEN The Last Stand. Played fine throughout. I got so engrossed in the movie, I forgot all about looking for a problem, LOL. But anyway, I tried full screen, and windowed. Moved the window around like a maniac to tease it. Still played ok. Next, I'll try A DVD and 2 videos from the hard disk. I just have to rip a few of my DVD's to disk to do it. I don't even know where to begin downloading movies "legally".
So, I'll see what I can see.

 

[Ramrod126]

That is a rather good movie...and I'm glad to see you made it all the way through it.

 

[KrK]

Wow... that looks like old school memory corruption on the video card.

Are the cards possibly overheating?

The way the corruption appeared around the cursor icon reminded me of old school RAM issues with arcade machines....

Anyone try checking if it's heat related?

 

[Ramrod126]

Originally posted by: KrK
Wow... that looks like old school memory corruption on the video card.

Are the cards possibly overheating?

The way the corruption appeared around the cursor icon reminded me of old school RAM issues with arcade machines....

Anyone try checking if it's heat related?

I agree, I used to have a Radeon 9700 pro that would do that if I pushed the memory clock a bit too high but:

No chance of heat, I can play Crysis, NWN2 and any other game I own for hours on end with no problems at all. Actually that is not true, Crysis crashed on my yesterday but I tracked that down to a weird utorrent thing.

 

[KrK]

If you push the cards hard they'll take more power and heat up--- could be that something to do with the hardware video accelleration... Doesn't Nvidia tout their special "media processors" on those new chipsets to help you render video etc, HD, etc etc? Wonder if something on the motherboard is getting too warm.

You could experiment with taking the side of the case off, blowing cool air on the mobo with a box fan, etc... Or touching the heatsinks and so on (don't burn yourself!)

I don't have one of these boards to check into it myself but it wouldn't surprise me.

 

[KrK]

Yeah, I'm wondering if it's something specific on the motherboard that's getting too hot, related to video playback and not 3D gaming so much....

 

[KrK]

Anyone overclocking the FSB? I'm beginning to think these latest Nvidia Nforce chipsets may be half baked. Google is hitting a lot of issues....

Could all be related, too..

 

[Ramrod126]

If it was a heat issue, on the motherboard or otherwise, we would be seeing issues while doing other tasks, specifically playing games. I can run Prime 95 for days on end with no errors.

As for overclocking, some of us are and some of us aren't.

Have a peak at this thread http://www.evga.com/forums/tm.asp?m=253891&mpage=1&key=

It addresses all the basic issues including heat, overclocking, different drivers, OSes and everything else.

 

[KrK]

Very interesting thread, but it's still making me think there's something SPECIFIC about video playback. IE something specific on the motherboard is having a problem, and it only relates to video playback, not 3D Accelleration (IE it doesn't happen in games.)

It's definitely some sort of flaw tho, and not just a random glitch, way too many people have exact same issue.
Whether it's overheating or something else on a particular component remains to be seen.

 

[nitromullet]

Sorry to not get back sooner. Basically, what I was doing when I had the issue was just watch something with XVid codec. I'm not a multi-tasker when I watch video (defeats the purpose, IMO), so that's all I was doing.

 

[ChrisRay]

Nvidia is looking into this. There comment below.

NVIDIA is aware of reports of graphical corruption when playing videos with certain platform and graphics card configurations. We are working aggressively to reproduce and debug the issue. This article will be updated when more information is available.

http://nvidia.custhelp.com/cgi...d_adp.php?p_faqid=2190


My comments:

I find it interesting that this occuring. As I have yet to see this issue on my 680I, 780I, or 790I and I have an abundance of Nvidia GPUs. But obviously Nvidia seems interested in finding out what solutions this is happening on.

Chris

 

[WT]

If the Nvidia fix does indeed come out on the 26th and it works, I will be buying an eVGA 750 on the 27th. *fingers crossed* Post your results for those waiting on this one please !