[NOT HOT] Retailers Stop Returns for Some Customers

[ww4397]

Here is the story. I wonder how the practice of "purchase this week (before the sale) and return next week" for a reprice will be handled by these systems? This is a fairly widely used technique of deal hunters. We might be put on the "returns black list."

 

[MailBoxHead]

Yay for companies and the grubbers that do this just to try to rip them off.

There are genuine deal hunters, and scammers. This would hurt the scammers which I am all for.

 

[BarneyFife]

Good news. People should only return things if that item doesn't fit or work. People shouldn't buy things, wear them, and then change their mind.

 

[sjwaste]

Hey everyone, as much as it might suck to be denied a return because you're doing it to take advantage of a deal, keep in mind it protects the return policy for everyone else who might use it legitimately. Make no doubt that if return policies cost too much money to keep implemented, they're going to become more and more restricted and hurt consumers with legitimate return issues. I once bought a portable DVD player from CC, and it turned out to suck, luckily they'll take it back with no hassle in the first month. That protects the consumer and drums up business for that retailer. If it's subject to abuse, then it becomes too costly to keep. Dropping it entirely will likely hurt business, so it makes perfect sense to simply reject returns from consumers with a history of questionable moves. As much as I love a hot deal, I'm all for it. I can't stand when I go to a store to buy something, only to find out it got bought up the previous week in anticipation.

 

[kreb]

Originally posted by: BarneyFife
Good news. People should only return things if that item doesn't fit or work. People shouldn't buy things, wear them, and then change their mind.

After reading the article..I hate to say it, but I agree.

 

[Spencer278]

Originally posted by: sjwaste
Hey everyone, as much as it might suck to be denied a return because you're doing it to take advantage of a deal, keep in mind it protects the return policy for everyone else who might use it legitimately. Make no doubt that if return policies cost too much money to keep implemented, they're going to become more and more restricted and hurt consumers with legitimate return issues. I once bought a portable DVD player from CC, and it turned out to suck, luckily they'll take it back with no hassle in the first month. That protects the consumer and drums up business for that retailer. If it's subject to abuse, then it becomes too costly to keep. Dropping it entirely will likely hurt business, so it makes perfect sense to simply reject returns from consumers with a history of questionable moves. As much as I love a hot deal, I'm all for it. I can't stand when I go to a store to buy something, only to find out it got bought up the previous week in anticipation.

But if the companys post a policy stating that you have 30 days to return an item and then they reject your return that is wrong the consumer should know before making the purchase if the item will be allowed to be returned.

 

[STotaro]

OT

 

[Dulanic]

Returns are getting abused more and more, this was to be expected. Just as an example just a few days ago I saw someone trying to return a MP3 player saying it is broken... what they did was take the new one they bought out and put the old one in the package. All the cables, power cord, and everything were still fully wrapped. How would they even know it was broken if they couldn't plug it in? Not to mention it looked like it had been through a war, and like someone had taken sand paper to the back of it.

 

[Nikamichi]

Originally posted by: STotaro
OT

:thumbsdown:

 

[TwiceOver]

Originally posted by: Nikamichi

Originally posted by: STotaro
OT

:thumbsup:

Was originally posted in HD. Fixed that for ya.