I would like to offer a piece of advice that has worked for me 100% of the time. Most recently with V-Store ( no rebate received in the specified time). After I complained I had the check in less than 10 days!!
1. Don't waste you time and breath calling anyone on an 800# - just write a letter - the shorter the better ( there is an example at the bottom of this post)
2. Get this free government publication (on line or you can request a copy via snail mail - either way it's free ) that lists ALL the state Attorney generals as well as Federal Agencies to send a letter to regarding not receiving your rebate on time.
http://www.pueblo.gsa.gov/crh/respref.htm
(use the navigation buttons in the left frame)
The LAST thing these Internet companies want is someone breathing down their neck with a possible Federal fraud charge. It's much easier for them to expedite your refund than it is to get their corporate lawyer involved in answering fraud charges from 3 or 4 state/federal agencies.
Make sure you snail mail a copy of your letter to the company/person you are having the problem with - 99.9% of the time they will act immediately to resolve the situation so they can close the matter and keep you satisfied.
3. If you have met the purchase requirements, sent in the proper paperwork, and they have not notified you of a delay in processing the rebate then the SOB's are in violation of a number of state and federal laws if you do not get your rebate in the time specified on the form.
4. here is a copy of the letter I wrote last Sunday regarding e*Trade jerking me around. I "guarantee I will have my GC by the 15th of this month".
November 6, 2000
National Assoc Security Dealers
P.O. Box 9492
Gaithersburg, MD 20898-9492
Postal Inspector in Charge
U.S. Postal Service
475 L'Enfant Plaza
Washington, DC 20260
Security and Exchange Commission
Division of Enforcement
Enforcement Complaint Center
450 Fifth Street, N.W.
Washington, D.C. 20549-0202
Bill Lockyer, Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Gentlemen,
On July 21, 2000 I funded an account ($1000) with:
E*TRADE Securities, Inc
P O Box 3070
Menlo Park, CA 94026-3070
In return I was to receive a $100 gift certificate from BUY.COM within 4 to 6 weeks.
To date I have not received that certificate - only promises!!!
I did receive an e mail on September 14 from:
Nxxx Axxxxxxxxxx
E*TRADE Promotions Team
she stated it was going to be mailed to me in 4 - 6 weeks. (Ref case # 2000-xxxx)
I would request you investigate this matter for possible action against E*Trade.
thank you
Polish Sumgai
1. Don't waste you time and breath calling anyone on an 800# - just write a letter - the shorter the better ( there is an example at the bottom of this post)
2. Get this free government publication (on line or you can request a copy via snail mail - either way it's free ) that lists ALL the state Attorney generals as well as Federal Agencies to send a letter to regarding not receiving your rebate on time.
http://www.pueblo.gsa.gov/crh/respref.htm
(use the navigation buttons in the left frame)
The LAST thing these Internet companies want is someone breathing down their neck with a possible Federal fraud charge. It's much easier for them to expedite your refund than it is to get their corporate lawyer involved in answering fraud charges from 3 or 4 state/federal agencies.
Make sure you snail mail a copy of your letter to the company/person you are having the problem with - 99.9% of the time they will act immediately to resolve the situation so they can close the matter and keep you satisfied.
3. If you have met the purchase requirements, sent in the proper paperwork, and they have not notified you of a delay in processing the rebate then the SOB's are in violation of a number of state and federal laws if you do not get your rebate in the time specified on the form.
4. here is a copy of the letter I wrote last Sunday regarding e*Trade jerking me around. I "guarantee I will have my GC by the 15th of this month".
November 6, 2000
National Assoc Security Dealers
P.O. Box 9492
Gaithersburg, MD 20898-9492
Postal Inspector in Charge
U.S. Postal Service
475 L'Enfant Plaza
Washington, DC 20260
Security and Exchange Commission
Division of Enforcement
Enforcement Complaint Center
450 Fifth Street, N.W.
Washington, D.C. 20549-0202
Bill Lockyer, Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Gentlemen,
On July 21, 2000 I funded an account ($1000) with:
E*TRADE Securities, Inc
P O Box 3070
Menlo Park, CA 94026-3070
In return I was to receive a $100 gift certificate from BUY.COM within 4 to 6 weeks.
To date I have not received that certificate - only promises!!!
I did receive an e mail on September 14 from:
Nxxx Axxxxxxxxxx
E*TRADE Promotions Team
she stated it was going to be mailed to me in 4 - 6 weeks. (Ref case # 2000-xxxx)
I would request you investigate this matter for possible action against E*Trade.
thank you
Polish Sumgai
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