Norton Internet Security Worthless If You Have Wi-Fi???

MplsBob

Senior member
Jul 30, 2000
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My ex-wife (we get along just fine) has a very nicely setup laptop she got from Best Buy. They customized it according to her needs. It includes WiFi so that she can use it wherever she wants within her house.

A few days ago she purchased Norton Internet Security. When she attempted to install it she got a message that it is incompatible with WiFi and that she must disable ( if I got this right) her WiFi encryption so that Norton Internet Security can do it's thing.

Now the discussion all along has not been whether Wi-Fi needed encryption, but whether it's encryption was strong enough.

As is the usual case, the Norton message to her did not explain things well and did not recommend a course of action. That's two strikes right there.

It would seem to me that she could tell her Norton software that it will just have to get along as best it can and that she has no intention on the face of this earth of disabling her encrytion. Presumably Norton Internet Security can accept this and just offer no e-mail protection while it does all the other things it supposedly does.

Anybody know anything about this? Is Norton Internet Security a total waste in her case?

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Just by chance I just received the following reply to a question I posted on the Symantec Norton site.

"Your request has been received and you should expect a response from our authorized Symantec support center within 4 to 5 business days."

Why not just have monthly replies?

I personally have reached the end of my rope with Symantec/Norton. I recently tried to fix a very minor problem I had been experiencing with my Norton SystemWorks and Personal Fireewall. It resulted in an absolutely endless series of uninstalls, re-installs, and procedures involving morel manual steps tah wanted (or felt comfortable with). After days of this and a throughly frayed temper I have arrived at the point where the "integrator" program that provides a single interface with all of the Noroton software has accused me of having "unauthorized' Norton beta code on my machine despite the fact that all of the Norton software I have was either from one of their CDROMs or downloaded as one of their "LiveUpdates". It also, get this, absolutely refuses to load either Norton Personal Firewall or Norton Utilities and intermittently will only intermittently agree to load Norton AntiVirus at boot up time. I would suggest that any programmer who writes code to deactivate your firewall and your antivirus programs deserves repeated, say thrice daily, savage beatings to deter him from ever doing this again. I am aware of others with similar horror stories and my personal conclusion is to avoid Symantec/Norton products lock stack and barrel. This saddens me, because I have been a fan and user of Norton software since the early days of PCs.

I have tried running Norton Utilities, Norton Firewall, and Norton AntiVirus as standalone programs, but Symantec has bitched them up so that they refuse to load by my command. They insist on being invoked from the "Integrator", which doesn't work.
 

Amused

Elite Member
Apr 14, 2001
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Buy her a wireless router and an anti virus and call it done.

I have never used "Internet security," System Works or a software firewall. My simple SMC Wireless router (soon to be upgraded to a D-link DI-778) has protected my network just fine.
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
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A few days ago she purchased Norton Internet Security. When she attempted to install it she got a message that it is incompatible with WiFi and that she must disable ( if I got this right) her WiFi encryption so that Norton Internet Security can do it's thing.

That doesn't ring any bells, NIS certainly works with WEP enabled. Can you get the actual message she received?

Now the discussion all along has not been whether Wi-Fi needed encryption, but whether it's encryption was strong enough.

WEP is very very broken, but I agree I'd still leave it on as it at least forces the attacker to gather some traffic from you to break it.

Noroton software has accused me of having "unauthorized' Norton beta code on my machine despite the fact that all of the Norton software I have was either from one of their CDROMs or downloaded as one of their "LiveUpdates".

Where did you by the CD's? There were some pirated copies of beta releases that where being sold as released code. Not saying you intentionally pirated it, these where professional pirates repackaging the cd's as I recall. Did you also get it at BestBuy or online/eBay/?

Bill
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
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Originally posted by: Amused
Buy her a wireless router and an anti virus and call it done.
I have never used "Internet security," System Works or a software firewall. My simple SMC Wireless router (soon to be upgraded to a D-link DI-778) has protected my network just fine.

And what happens when she carries that laptop into Starbucks?
Bill
 

Amused

Elite Member
Apr 14, 2001
57,109
18,638
146
Originally posted by: bsobel
Originally posted by: Amused
Buy her a wireless router and an anti virus and call it done.
I have never used "Internet security," System Works or a software firewall. My simple SMC Wireless router (soon to be upgraded to a D-link DI-778) has protected my network just fine.

And what happens when she carries that laptop into Starbucks?
Bill

Turn off file sharing and enable the XP firewall. I do this anytime I'm on someone else's network... Like I said, I've never had a software firewall (beyond XP's), and I've never had a problem.