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Norton Internet Security 07 Installation error message...

cohenfive

Senior member
so i bought nis 07 this week to replace the 05 version whose subscription is expiring, and when i try to install the software from the cd i purchased i get the following error message:

setup requirements check:

you do not have access to the registry key HKEY_CLASSES_ROOT or one of its subkeys. please change the permissions then launch setup again.

i have no idea what they are talking about. as i mentioned, i have nis 05 on the pc now, just replacing with the new version. never had a problem with the 05 edition. any help would be appreciated, i'm on perma hold with tech support online.

 
are you administrator of that pc your installing it on?

start/run/regedit highlight h_key_classes_root and goto edit and make sure administrators have full access
 
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