Norton Disc Doctor problem

[MichaelHudson]

Ok a question for you guys I downloaded the free trial version of Norton System Utilities. I was running the disc doctor for my hard drive and got the message
Drive C may not be configured correctly. Norton Disc Doctor can not run on this device. Please consult the ReadME text file for more information on this problem. Any ideas ?

 

[bacillus]

<< Please consult the ReadME text file for more information on this problem >>


please don't take this the wrong way but have you looked at the ReadME text file? I have inserted a copy of the relevant section below:

Norton Disk Doctor reports that a hard drive is mis-configured when
the drive fails the drive configuration check.
Possible reasons for this failure include:

a. The drive may have been partitioned on one PC and moved to
another PC that uses a different type of BIOS, or has a different
BIOS setup.

b. The BIOS may have been set up incorrectly for the drive in
question when the drive was partitioned.

c. The BIOS may require an update to correctly support the hard
drive.

d. A program other than FDISK was used to format the drive.

Check with the BIOS manufacturer to make sure that the BIOS
supports the drive and that the BIOS is set up correctly for that
drive, and make sure you have the latest BIOS version.

If you are certain the drive is configured and functioning
correctly, you can start Norton Disk Doctor with the /NOLBA
command-line switch to prevent the drive configuration check
during one run of the program.
NOTE: Use this command-line switch ONLY if you are certain the
drive is configured correctly. For more information on hard drive
configuration, contact your drive's manufacturer, or visit our
website at http://service.symantec.com

You can force Norton Disk Doctor (and Speed Disk) to skip drive
configuration checking always by adding a DWORD registry value
named NOLBACHECK under
HKEY_LOCAL_MACHINE\Software\Symantec\Norton Utilities
When this is set to 1, the drive configuration check is skipped.
NOTE: Do not set this value unless you are certain that your hard
drive is configured correctly. For more information on hard drive
configuration, contact your drive's manufacturer, or visit our
website at http://service.symantec.com

 

[MichaelHudson]

Thank you. I was not sure what all of that meant and I am still not. The program worked a few days ago could something have happened to mess up the drive. The computer is running fine. Any more ideas ?

 

[peterfromgermany]

Symantec has nice stuff, but I don't know any software from them without having problems. Nobody is perfect, but symantec is far away.
If You have questions better go to symantecs support page and don't read to much others posts,or you will never buy a symantec software.
I am using Norton Commander, Norton Utilities, WinFax, PCAnywhere and got many problems without being solved. But that seems to be today computerusers life. Nvidia, VIA, Hauppauge, Highpoint... and last not least MS.