Norton AV Help

Anubis

No Lifer
Aug 31, 2001
78,712
427
126
tbqhwy.com
OK im trying to install Norton AV 2002. on a Win 2k Pro Machine. Its goes through teh install fine. and when it gets to the configuration screne i click next and get This error and thene norton quits. i then tried opening it from teh toolbar in IE and it does teh same thing. I have installed AVG and searched to see if i had a virus. I do NOT. i cleaned teh registry using regcleaner and have run ad-aware. and teh comp is clean. but Norton still gives the error. I have uninstalled it and reinstalled it. also


anyone have a clue whats up with this?
 

Doh!

Platinum Member
Jan 21, 2000
2,325
0
76
Looks like you have a faulty installation files. Does the installation work ok on other computers?
 

DaveSimmons

Elite Member
Aug 12, 2001
40,730
670
126
Some ideas (besides going to symantec.com, but that's cheating ;) )

(a) virus has already infected your machine
(b) antivirus already running during install
(c) installing using a login that isn't in the Administrators group
(d) filesystem messed up.
(e) RAM error