Northwestern / NU students - need info about resnet connections

[ChefJoe]

Hello ATOT, since this is basically a cry for non-hardware help, I figured I'd ask in OT for a better response.

My boss's 15 year old daughter is away at Northwestern University for a 3 week long chemistry camp. She brought her laptop and wants to connect to the internet. My boss asked if I would field a phone-call from her at 6 pm (about 4 hours from now) and try to guide her through connecting to their resnet. As I assume she's staying in a dorm, I wonder if there's a trick to the connection.

She says she's already attempted just plugging into the connector and launching IE (which would try to find any new DHCP settings... ) so there's got to be something else that she's missing.

So, my list of ideas at this point is to
1.) have her run ipconfig to see if she's connected
2.) have her try to ping something on their network and something near me
3.) if needed, have her launch the "new internet connection" wizard in windows.

At this point, I don't even know what OS she has..... lol. If anyone knows how NU does these things, please chime in.

 

[isekii]

She might want to press that

Detect Network Setting that comes up when there is an error like 2-3 times to see if that'll get it going.

 

[minendo]

Are these campers supposed to be connecting to the resnet in the rooms? The reason I ask is because the network may not be setup as DHCP. The first three years for me at Purdue each student that bought the internet connection were issued an IP so that no non-payers could access the net.

 

[minendo]

Here you go ChefJoe. Hope that helps.

 

[ChefJoe]

Originally posted by: minendo
Here you go ChefJoe. Hope that helps.

Interesting... NetReg on p 6.

NU res halls are connected to NUNet, the data network that connects your system to University resources. NetReg is used to register your computer with NUNet the first time you connect. The system automatically directs you to a Web page where you will enter your NetID and password.

Sounds like they've instituted a MAC registration... will have to look into this.

 

[RichieZ]

Originally posted by: ChefJoe

Originally posted by: minendo
Here you go ChefJoe. Hope that helps.

Interesting... NetReg on p 6.

NU res halls are connected to NUNet, the data network that connects your system to University resources. NetReg is used to register your computer with NUNet the first time you connect. The system automatically directs you to a Web page where you will enter your NetID and password.

Sounds like they've instituted a MAC registration... will have to look into this.

Ya I go to NU, they installed a MAC registration system last yr since ppl like me would use massive bandwith and then just change the mac address, we also have a bandwith management system that does packet inspection. You need a NetID and password to register ur computer on the network. If she wants internet access she'll just have to go to the library. We have wifi but u need to VPN in and use ur netid and password.

Edit, scratch the business school, they implemented MAC address registration at the end of the yr. Only place I know of on campus u can use w/o registration is the library