Nortel VPN Client / Oracle Primavera Network Issues - Help from GURU's required :-)

[gtd2000]

Hi There,
Scenario:

At work we are using our clients network and to facilitate connection to our secure network we use Nortels "Contivity VPN Client" :

The Contivity VPN Client is a Windows
application that lets you create and store
connection information for tunneling into an
Extranet Access Switch connected to a remote
corporate network. The Contivity VPN Client
uses the IPsec protocol with the ISAKMP/Oakley
Key Exchange protocol to authenticate and
secure an end-to-end connection into a remote
network.

Well one of our daily functions involves using Primavera P3e Project Manager. This is kept on an Oracle database at our head office.

Now we have two remote offices (A & B) at the clients facility

Office A has a "hardware" Contivity VPN Client, which, we can use to connect to the Oracle database (Project Manager) using both our NT4 & Windows 2000 workstations.

Office B has a "software" Contivity VPN Client which we can only access the oracle database using the NT4 workstations.

Our company and the clients IT people can see no reason why the NT4 machines connect and the windows 2000 machines do not connect on the "software" version of the Contivity VPN Client.
The Contivity VPN Client connects the windows 2000 machine to our company servers - but will not allow connection to the oracle data base whatsoever

So my question is....does anybody know what is going on and if there would be any reason (obvious or not) that the hardware vs software will/will not allow connection to the database depending on the OS?

I hope I have explained this fairly clearly as I am no expert on Oracle or VPN issues

 

[SaigonK]

Ok a few questions:

What version of the VPN client are you running? Most recent I have now is 4.65_26
The remote office machines that are NT can connect, but the Win2k ones cannot, maybe they have something in their network settings to facilitate this connection?

Unix or perhaps WINS server or specific DNS settings?
I would connect to the VPN box, then run TNSPING on the Win2k systems and see if you can at least ping the oracle database.

 

[gtd2000]

I'm back at the house now - but I'll verify the version of VPN tomorrow (MST).

Thanks for your response

 

[gtd2000]

Well we are using version V04_65.09 on the NT4 and 2000 systems.

I notice that there is one difference between my machine and one of the NT4 workstations. My machine has "Logging is Disabled", whereas the NT4 machne states, "Logging is Enabled"

I'm not sure how you enable/disable but I assume this should not be part of the problem?

Edit:
I've found how you change this option now actually