nod32's online scanner

[dyn2nvu]

Anyone having problems with the online scanner?

Running vista and downloaded version of the online scanner since I was using firefox.

http://www.eset.com/onlinescan/

I had it run a few times without any problems.

But now it just crashes at around 20-30%.

I had Microsoft's security essentials installed and it seemed to work fine despite the warning before, but now it doesn't work. I thought it might be MS essentials (uninstalled it), but still doesn't work.

I don't have any other AV's installed.

I tried emailing nod32, but their CS dept. is lacking. Saying my license is expired, that's why it doesn't work. I don't think he even read my email.

Here's what I get...

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: OnlineCmdLineScanner.exe
  Application Version: 0.0.0.0
  Application Timestamp: 4ae5b372
  Fault Module Name: ntdll.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e03821
  Exception Code: c0000005
  Exception Offset: 000666ab
  OS Version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional Information 1: 255e
  Additional Information 2: f9ff8be78a045ca4e1ab55594ec97bdd
  Additional Information 3: 335d
  Additional Information 4: 9f2ebf2a6f4386adc8aee72b591c8c2e

 

[thegpfury]

Weird, have you tried it in Safe Mode? I know sometimes that's the only way that I can do a trend-micro housecall scan.

 

[Ultralight]

I've been running into the same problem for the past 6 months. It use to work fine but for some reason it is blocked from functioning. I thought it was due to my Online Armor firewall but OA has it as Allow.

I have given up using it.